Couldn't edit Cloud template

Posted in: Newspaper
Post count: 8

Hello

I just install Gadget Pro as base version of my website, but it always showed this message when I tried to modify every one of cloud templates:

Errors at columns elements: 1(models) : 4(dom). The model does not match the content Current state has involved an issue.

And the page seems rendered incorrectly: https://imgur.com/x1iSRfi

Please help. Thanks

Post count: 35449

Hi,

Please make sure that all the settings are like in our requirements, please follow the guide carefully
https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again

When tagDiv Composer is not working ->https://forum.tagdiv.com/tagdiv-composer-not-working/

Let me know the results!
Thank you!

Post count: 8

Hello,

I’m sure the runtime environment meets the requirements and I deactivated ALL plugins except tagDiv plugins.

In fact, tagDiv Composer is working when I edit the “Home” Page, it works fine, but it crash when I edit the Cloud Template.

——–

Hosting: linodes (8 CPU w/ 16GB RAM)
The following are information copied from Newspaper’s “System status” page.

Server software i nginx/1.8.1
PHP Version i 7.3.18
post_max_size i 64M
max_execution_time 150
max_input_vars 2000
SUHOSIN installed false

mbstring available
GD library available

WP version i 5.4.1
WP multisite enabled i No
WP Language i zh_TW
WP Memory Limit 256 MB/request
WP_DEBUG False

Post count: 35449

Hi,

If tagDiv Composer is working, but not on all pages or cloud templates, then in can be ca code or plugin that is interfering with theme builders.
If the preoblem perists only with theme plugins, please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel. We will take a look. Include a link to this topic in the email.

Thank you!

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