Hi, just started working with the theme. A couple of questions:
1. Do I need to install mobile tagdiv theme – or will it will be displayded correctly on mobil devices without it?
2. You mention “The mobile theme works fine with WP Super Cache.” we are sing SiteGround Hosting, which is one of the most poular choices for hosting wordpress ssites. Sitegrounnd uses their own caching, will it work with mobile theme?
Tank you.
Elijah.
Hello natagrit,
1)Do you are using the Newsmag or Newspaper? Please keep in mind that the Mobile Theme is not tested for Newsmag theme, just only for Newspaper and it seems to do not work as expected, sorry! Notice that the Mobile Theme is an optional plugin which comes bundled with the theme packet. Notice that if you will not use this plugin, the theme is fully responsive for all devices but the Mobile Plugin is a concept of our theme wich speed up the page on mobile devices. If you want to know more details about this mobile theme, please check the guide here -> https://forum.tagdiv.com/the-mobile-theme/
2)You should use only the WP Super Cache because we do not know what type of caching service uses your hosting provider. You should disable the server cache and install/use only the WP Super Cache according to our documentation here -> https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thanks for your understanding!
Sorry. I was referring to Newspaper, that is what we are using.
A couple of comments from customer perspective.
1. “You should disable the server cache ”
—- To the best of my understanding you can’t really disable the servr cache on WP engine (and why should you :))
And WP engine doesn”t allow to use W3 Total Cache at all.
So you are basically either forcing your customers to use different hosting or to not to use your mobile theme.
It doesn’t seem like a great approach.
Majority of my clients are on WP Engine.
2. My personal experience with W3 Total Cache is pretty bad – it broken a couple if sites (even with minify feature disabled, so it is a good plugin – but it is hit and miss.)
Hello natagrit,
In the future, if you use the Newspaper Theme, please write us in the correct section and not here because here is Newsmag section, sorry!
Please keep in mind that our Mobile Theme was tested only with WP Super Cache and also, we cannot recommend any others plugins in this regard, sorry! Also, the W3 Total Cache is not tested with the theme and we have bad reports regarding on this problematic plugin with our theme, sorry!
If you want to bring best results with our theme, please respect and use all the plugins according to our documentation.
Thanks for your understanding!
Sorry for posting in the wrong forum.
Althought you miss the whole point – my point was to give you a custmer feedback, I don’t nneed to be defensive though.
Cheers.
And have good day.
Hello natagrit,
Thanks for your understanding!
Have a nice day!
