Default page editor / TD composer issue

Posted in: Newspaper
Post count: 60

One of my pages is displaying erroneously without a page title or sidebar – https://www.theirishplace.com/events/

It is just a shortcode for the events plugin to display in the WP default editor. I see a message at the bottom saying

“Note: The settings from this box only work if you do not use the page builder on this template. The template detects if the page builder is used and it removes the title and sidebars if that’s the case.”

https://gyazo.com/92e9a55f60e304aece64111b1b2d074f

..but I am not using the page builder, and I get this error if I do try to load it – https://gyazo.com/0fc3b487f10eed943ba70dab01a91b18

I would consider using composer to build a better page layout if I could get it to load. But even without it I have lost the sidebar now.

Any ideas?

Thanks 🙂

Post count: 35449

Hi,

Unfortunately, the events plugin has not been tested with our theme and therefore, we cannot say for sure if it will work or not as expected with the theme, sorry! Also, we cannot provide support for untested plugins.
This is our list with tested plugins with our theme -> https://www.screencast.com/t/cmPkh9jba4sZ

The shortcode should be set in column textlike this -> https://www.screencast.com/t/5Owaghye also depend on the shortcode, maybe the tagDiv Composer can not recognizes it, please make sure that you shortcode is working, and there is no conflict wit column text ( check to see if this is working by setting some text inside the wp editor ).

Please check this article for when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/

Please make sure that you do not have a plugin conflict with untested plugins, please deactivate all non theme/tested plugins, also if you are using child theme, clear all cache and try again.

Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.

Thank you!

Post count: 60

Hi… I have not used tagdiv composer on this page… but it is assuming for some reason that I have.. even if I remove the shortcode. I don’t think it is a plugin compatibility issue. Is there a way to reset the page to default (not a TD Composer page)?

Post count: 60

Here is the page even without the short code – https://gyazo.com/d28eef201b5f173b8d0a4dfa108a7ed9

Post count: 35449

Hi,

Here is how is look your layout page for me -> https://www.screencast.com/t/nsc4xi03Cdf also please check the page template -> https://www.screencast.com/t/gxOuIw3J -> https://forum.tagdiv.com/page-templates-2/

Thank you!

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