Hi
I deleted TagDiv composer due to the Balada security issue and now I can’t re-install it. When I click on Install in the plugins section of the Newspaper theme it says “Download failed. Forbidden”.
When I click to install via the Welcome screen in the Newspaper theme it says
“An error occurred and we could not finish the process.
Please reload the page and try again, or manually update the plugins.”
Any ideas are greatly appreciated
Hello,
Please try to update the plugin manually: https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/
Also, what version of the theme do you have?
Thank you!
Thanks, unfortunately that did not work. I am still getting the same error. I am using Newspaper v9.8
Hi,
What version of the tagdiv Composer you have tried to upload?
Please try to update the theme.
If you want, you can contact our custom work team here, and they can help you update the theme safely: https://tagdiv.com/premium-customization-services/
Here you can find information about the changes that have occurred in each update over time https://tagdiv.com/newspaper/
I recommend that you update the theme manually https://forum.tagdiv.com/how-to-update-the-theme-2/ via FTP/cPanel/File Manager, also if possible disable extra plugins during the theme update to avoid any problems that may arise and make sure that you have activated the tagDiv Standard pack plugin to keep the website’s look. You can try to update the theme on a staging website.
After you update the theme, you need to update the theme plugins too.
In the worst cases, the settings in the theme panel may be lost (there have been isolated cases), in these cases, after the theme plugins that were previously used are activated, you will have to use a backup for the theme panel -> https://forum.tagdiv.com/import-export-theme-settings/
Thank you!
