Hello
I have setup a test staging site before cutting over to live.
I have a problem. The desktop version and mobile version are both showing different headers. I don’t have the mobile plugins installed so my sites should be showing the same version.
Can someone please advise on this
Hello @mgiannelis!
We have 3 options of mobile versions that you can use:
1. Responsive version: A responsive version of your website is looking similar like on desktop, edit the page with TagDiv Composer, click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB ; there you can see your mobile version and you can edit the elements there.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
3. Mobile theme plugin: The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates/design for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/
A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY
You can choose to use which one is more affordable and useful for you.
Hope that helps you!
Thank you!
Hello
This is not quite what I was looking for. I know about the versions
I just want mobile to show the same as desktop by default. But when Looking at the mobile phone it keeps showing the default header
I also do not have this mobile view port option showing anywhere in tag dvi
Okay I found it.
Thanks
Hi
I just want the mobile version to be responsive of the desktop them automatically and carry over the current style. Thats all
Hello @mgiannelis!
If you do not have the Mobile Theme plugin installed and no mobile pages assigned for your desktop template, then the responsive version will automatically apply on your website which can be customized how I explained above at option 1.
If the design differ radically, then please make sure it is not a cache issue.
Thank you!
Hi.
This is my issue. The responsive version is not applyingg in this manner. A default header plane basic version is shown with the default logos ect. Caching issues have been ruled out. The theme is dropping back to default images on mobile when no mobile pages or plugins are chosen to be used.
Hello @mgiannelis!
Please provide some examples, so I can check it too.
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.
Thank you!
Hello, I am having the same issue. Has a solution been found? Thanks
Hi FinPrepper,
If I understand correctly you have different logos on mobile and desktop. Also, you do not use the mobile theme plugin.
IN this case what you need to do is to edit with tagDiv Composer the homepage and select the mobile view port then select the logo and set the one you need (the mobile and header headers are separated) -> https://i.imgur.com/dyxKPTR.png -> https://i.imgur.com/zHbJCdV.png
I hope this will help you!
Hi Calin,
The issue on the home page seems to have resolved itself. However the issue remains on the ‘Courses’ page. The TagDiv editor on mobile view shows the correct logo, but on my phone it has the default theme NEWSPAPER logo, the whole page is different
Regards,
Hi FinPrepper, can you please provide a link to your website so we can inspect the situation?
Thank you!
Thank you
Hi FinPrepper,
It looks that you are using the mobile theme plugin and this is not configurated. If you want to have the responsive version, then just disable the mobile theme plugin. IF you want to use it, then please check our guide from here -> https://forum.tagdiv.com/mobile-theme-introduction/ for how to configurate it.
Thank you!
