Hi, Im currently having some issues getting the tag div builder to work on a wordpress.com site.
I have a prebuilt template uploaded, and everything seems to be installed properly,but I cant open the composer on any pages.
Any input or advice?
Hello,
Please provide more details about your issue with screenshots or a video.
Our theme is a frontend theme for most of the elements and changes, you’ll need to use the tagDiv Composer to edit the pages and templates for posts/categories, etc => https://i.imgur.com/I3OUYxr.jpg -> https://i.imgur.com/mMrEufY.jpg
Also, on our channel https://www.youtube.com/channel/UCOT1RiNysIPCTPSnVZskwtQ, you can find more videos that can help you and documentation https://forum.tagdiv.com/newspaper-theme-documentation/ and you can ask us here on the forum if you have any questions.
Thank you!
Thanks Anamaria, here are some screenshots describing my issues.
https://imgur.com/a/toZMGLi (shows no composer button popping up)
Ive used the tag div composer in the past on multiple sites, this would be the first one on wordpress.com though.
The site is live currently here: https://fightnumbers.com/
The theme and required plugins seem to be installed correctly, but something seems to be blocking my access to the tag div composer.
Hi,
Is theme activated?
Also, please make sure have the admin role.
Do you use extra plugins?
Thank you!
Hi,
The theme is activated.
I have the admin role, and I have removed or deactivated all non Tag div plugins.
No change on my end.
Hi,
This https://imgur.com/a/toZMGLi is because you are using the Jetpack -> https://i.imgur.com/mCIiZlw.png, there is an option in this plugin that removed the WordPress admin bar -> https://i.imgur.com/E9Sucix.png -> https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
I hope this will help you!
Thank you Calin and Anamaria!
@Calin, I think that screenshot is outdated, I was able to get the toolbar disable using code sent to me by the wordpress.com support team, but the option to disable or enable the toolbar from the writing section in Jetpack is no longer an option. Just thought I’d let you know!
We’re all good now.
Thanks again!
