Hi,
I just bought your theme and installed Gossip demo. In System status, all fields should but ok, however once I select “Edit with TD Composer” on homepage or just any other page, it takes me on empty page with URL *website*/post.php?post_id=93&td_action=tdc&tdbTemplateType=page (or it doesn’t return the page because of timeout?)
Can you please help me with this issue?
Thank you
Best regards,
Peter
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
This can be a plugin conflict, please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Thank you!
Hi,
I checked all requirements and everything is set accordingly.
I also checked this page https://forum.tagdiv.com/tagdiv-composer-not-working/ and modified htaccess file accordingly. However, I still see Apache mod_substitute module is active on your server message.
While trying to open page with TD Composer, I receive this error in Console GET *URL*/wp-admin/post.php?post_id=94&td_action=tdc&tdbTemplateType=page&prev_url=%2F%2F *URL* %2Fwp-admin%2Fedit.php%3Fpost_type%3Dpage net::ERR_SPDY_PROTOCOL_ERROR 200
Also, I tried to deactivate all other plugins and problem presists so I believe we can skip this option.
Thanks
Hi,
Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thank you!
