Hi there,
We are running an updated setup with WooCommerce enabled and have started to see that tagdiv editor gets stuck when saving. The save spinner stays on and there are some console errors.
See this screenshot for more context:
https://drive.google.com/file/d/1vgrLwkYTi9hn4hvZcEE9kyxhFG0LA_u7/view?usp=sharing
The page actually saves but we need to refresh the page every time before doing another save.
The xhr requests get cancelled at 10 seconds (or 9.6 seconds some times). I looked through the source code and there is a timeout for xhr requests at 10 seconds here:
https://github.com/krisfk/puerfons/blob/f85753718f312874536c4892077de782e8890aba/wp-content/themes/Newspaper/includes/wp-booster/wp-admin/js/tagdiv-theme-plugins-setup.js – line 252.
I tried increasing that limit but had no luck.
Is there any feedback you can provide regarding this issue?
Thanks
Hello @mita!
We have a guide with some tips on why our Composer is not working properly; please check it here: https://forum.tagdiv.com/tagdiv-composer-not-working/.
Examine some other potential interfering factors: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
If that problem is still there, then please execute these steps:
1. deactivate TagDiv Composer
2. uninstall (delete) TagDiv Composer
3. clear cache (if a cache plugin is present).
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if a cache plugin is present).
Sometimes, the issue can be from a plugin conflict or a cache issue. That’s why we recommend first deactivating ALL plugins except tagDiv ones; if you are using a cache plugin, deactivate it, clear all cache (also from your browser), and see the results.
Thank you!
