Hi Tagdiv, I own the Teknobilimadami.com website.
I’m trying to update some of my WordPress pages with the TagDiv Newspaper theme, however whenever I try to load up the page through theme editor, it fails to loads and says:
Error at zones: 5(models) : 2(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)
Please look at the screenshot :
Does anyone have any tips for fixing this?
NOTE : I have extended the license of the theme I purchased for 6 months.
I have extended the license of the theme I purchased for 6 months.
I sent an e-mail via admin@teknobilimadami.com
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
Hello !
No need, we will reply via e-mail !
Thank you !
Hi Vlad S.
I sent these things to you to contact@tagdiv.com. I have very serious problems. Please I want errors on our site to be resolved.
After Update Theme Problem ongoing developments are as follows.
1 – Home / Front Page When I edit with Td Composer, it gives an error.
2- Sitemap index cannot be accessed and gives an Error.
teknobilimadami.com/sitemap_index.xml
Look at the see ; https://prnt.sc/v7lrtf
3- At the top of the site and on the WordPress panel, the following error is written:
Notice: Undefined index: expires_in_ts in /home/teknobi6/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_instagram_access_tk.php on line 37
has an error.
4- When entered from Mobile Phone and Desktop, the Fonts of the Theme appear to be Scrolled on the Phone.
Likewise Previous view was like this: https://prnt.sc/v731c4
Now it happened like this: https://prnt.sc/v7327n
It looks like this on the Mobile Phone. Footer Sub-Menus are shifted to the right and are not visible at all. See: https://prnt.sc/v733a9
5- The Sitemap page of our site gives an error.
Currently, Google Search console will not be able to index our posts. I have to take a break from the work of your editors. Because I am waiting for the answer and solution from you. I did what you said and updated the Theme. I am very sad. But it got worse. 🙁
Problems I Spotted – These are the errors.
I request that the necessary be done. You made 1 single mail return today. How many hours have I waited for an answer from you at the computer for hours. 🙁
I have to suspend our jobs.
Please solve my mistakes. I am waiting for you to send mail
Google Search Console Error See Look at the screenshot :
https://prnt.sc/v7no3o
2nd- Sitemap index cannot be accessed and gives an Error.
teknobilimadami.com/sitemap_index.xml
Look at the see ; https://prnt.sc/v7lrtf
Hi teknobilimadami,
We get your emails and our team from email will try to find the problem and fix it, most probably this will be today or tomorrow, unfortunately sometimes the problem is complicate and it can not be solved very fast and is take one-two days.
1. We have a guide for the steps that you can try when tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
2. Also I see that your sitemap is look now like this -> https://i.imgur.com/ByyJ4Se.png
3. This problem “Notice: Undefined index: expires_in_ts in /home/teknobi6/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_instagram_access_tk.php on line 37” can appear if some files were not updated correctly when the theme was updating. To be sure that this is not the problem, please reinstall the theme, this time please using manual update as in our guide -> https://tagdiv.com/update-newspaper-theme/ also make sure that the theme requirements are all set as in our guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/
4. As I can see now the mobile and desktop version display nice the links from footer -> -> https://i.imgur.com/NJQlHNb.png also on post for mobile theme plugin -> https://i.imgur.com/cNOiir4.png
Hope that some of my above advice can help you!
Thank you!
Hi Mr. @Calin ,
Currently, our problem # 1 and # 3 continues. I am talking to your teammates by e-mail. Thank you very much for your answers.
#2 I solved my # 2 problem myself. By searching like this, in Function.php, originating from your theme <? and <?php was caused by code scripts like php creating gaps. I deleted these blanks. Then I did save. When I refreshed the page, it got better, sir. So my sitemap_index.xml page is active.
#3 For our problem number 3; Yes. After transferring the files with FTP, I updated the Theme manually for the second time. But again Warning: Undefined directory: /home/teknobi6/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_instagram_access_tk.php line there was an “expires_in_ts” problem sir.
#4 I solved my problem number 4 myself. I added inline text sir.
Hi teknobilimadami,
I’m glad that you manage the situation with problem 2 and 4, as for the problem 1 and 3 if these are continue, we’ll need to make some more investigations too see what can cause this problem, this will happen via email, where my teammates we’ll check the situation and try to fix it as soon as possible!
Thank you for your understanding and sorry for those inconveniences!
Thank you Mr. Calin. I understand sir. Thank you very much. Your teammates solved my problems. Currently there is no problem.
