Hello,
Yesterday, I’m update wordpress version to 4.6, then Mobile Theme (tagdiv Mobile) cannot show when go to website on mobile device, it run resonsive of theme
Please help me to fix this error
This is my website http://olipfun.info/
Thank you!
when I’m update theme to version 7.3, Mobile Theme error, not show, lost grid 3 post on header homepage, and only run responsive.
This is my website http://cachsong.info/
HI
Please make sure that you update the theme according with our documentation: https://forum.tagdiv.com/how-to-update-the-theme-2/ also during the update process try to deactivate all plugins except Visual Composer, clear all caches then test the site again.
Let us know if you need further assistance on this.
Thanks!
Hi,
I’m updated follow instruction, but Mobile theme still cannot active in mobile device. Please check this problem at http://cachsong.info
Hi
I’ve checked you site and noticed that you have a very strong cache. Try to clear all caches then test the site again. If you’re using WP Super Cache as cache plugin note that is not fully compatible with WordPress 4.6. For more details in this regard please check this topic: https://forum.tagdiv.com/topic/mobile-theme-does-not-work-properly/
Thanks!
Hi
My Mobile theme after updated theme to 7.3 and updated wordpress to 4.6, it is error as like screenshot http://www.upsieutoc.com/image/5Hzx
HI
I’ve checked your site and works fine on both mobile and desktop devices: http://screencast.com/t/afd6iD9gqLJX
If yous still have this issue provide more specific details about it, from your screen I can’t see any issue, and we will get back to you as soon as possible.
Thanks!
