Error site!

Posted in: Newspaper
Post count: 9

Your forum did not help! Continue with the same error, and my page gives this error and does not open anything, text editing, visual composer nothing !. I bought expensive and price to help me!

Fatal error: Allowed memory size of 100663296 bytes exhausted (tried to allocate 309934 bytes) in /var/www/html/castelodopiaui.pi.gov.br/web/site/wp-includes/class-wp-theme.php on line 1032

Post count: 174

Has to do with your PHP memory size

Post count: 23312

Hello JJ0000,

Most likely, this error happens due to your PHP memory which probably is exhausted, and that’s why you got this error. Try to increase your system status according to our guide here -> https://forum.tagdiv.com/system-status-parameters-guide/ and also, if the problem is still there, please provide a screenshot with your system status configuration so I can see it. Clear all your caches, purge CDN files and check the results. Also, if you are using some untested plugins, remove all of them and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins.

Thanks for your understanding!

Post count: 9

The error continues! I followed all the steps of the video (https://www.youtube.com/watch?v=r7VrzytusLA), increased the define (‘WP_MEMORY_LIMIT’, ’64M’); No wp-config, and nothing! Please, I need this working!

Image erro:

http://castelodopiaui.pi.gov.br/site/wp-content/uploads/2017/03/imgerro.png

Post count: 23312

Helo FilipeMelo,

My advice is to make make a new clean install from scratch via FTP way because this is the surest method in this case, according to our documentation here -> https://forum.tagdiv.com/install-via-ftp/ If not, make a new sub-domain with a fresh install and check the results.

Hope this helps and let us know how it goes!

Thanks for the message!

Post count: 9

OK! I’ll do this! I’ll post the result soon.

Post count: 9

There’s no way! I deleted the theme and installed it by ftp and now it got worse! Nothing opens! Help me, I need the site up in the air!

http://castelodopiaui.pi.gov.br/site/wp-content/uploads/2017/03/erro0.png

Post count: 20688

Hi,

This could also be caused by the hosting server you are using, if it does not meet even the minimum theme requirements as specified here – https://forum.tagdiv.com/requirements-for-newspaper/ Try to contact your host and see if this is the case, and ask them to make the needed modifications. These errors could also be seen in the server error log.
We are aware that the Visual composer editor is getting bigger with each update, and becoming heavy in resource usage. But if the server meets these requirements, and a clean install is made, using only the plugins provided with the theme, everything should work properly. Please let us know how it goes.

Thanks

Post count: 9

There was no way. They say the problem is yours!

If I pass the FTP access, do you review this problem? I’m worried because I paid and I have a deadline to deliver.

Help me!

Post count: 20688

Hi,

Please send us an email at contact@tagdiv.com and provide admin login information and FTP access, so we can investigate the matter. Please also paste a link to this topic.

Thank you for Understanding!

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