Errors at columns elements, can't edit header nor any other page

Posted in: Newspaper
Post count: 30

Just suddenly I got this error.

“Errors at columns elements: 2(models) : 1(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)”

On all pages.

1. I tried to disable all plugins, disable w3 total cache, nothing the same error.
2. Also disable mod_security, for whole page, restart httpd, the same
3. I have also tried to create a new page using TagDiv Composer, but still no luck.

I see in the top left corner of the editor, on the background for previewing the page, the word “Delete” as if it appeared out of nowhere. I don’t know where it’s coming from and how to remove it, and I can see it on every page I want to edit using Visual Composer.

What to do next?
I need to edit my header, but can’t change anything.

Thank you.

  • This topic was modified 2 years by idove.
  • This topic was modified 2 years by idove.
Post count: 30

4. Why is impossible to edit Header in simple text Edit mode? I can manually then edit scripts, but in simple edit (non Visual composer) header I get only scrambled letters. Why?

Post count: 21065

Hello @idove!

If a page is not made with the TagDiv Composer builder, then you can not edit any page.
The builder will recognize only its elements.
We recommend using cloud/PRO templates in order to have the possibility to edit them with the TagDiv Composer, which contains a lot of functions and features, Please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/

If you use any other builder, then you should re-design the pages with the new tagdiv Composer in order to be editable with this builder.

Thank you!

Post count: 30

Hello Bettina,

I exclusively use TagDiv Composer for all my pages, sourced from your CLOUD service. However, I’m facing an abrupt and perplexing problem – the functionality has abruptly ceased. Even endeavors to create new pages using TagDiv Composer are proving futile.

Your prompt assistance in resolving this matter would be greatly appreciated.

Thank you.

Post count: 21065

Hello @idove!

This issue with the error from Composer has also been discussed here: https://forum.tagdiv.com/topic/errors-at-columns-elements-5/
Please make sure you did all the steps which I mentioned here: https://forum.tagdiv.com/topic/errors-at-columns-1models-0dom-the-model-does-not-match-the-content-curr/

If the problem is still there, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.

Thank you!

Post count: 21065

Hello @idove!

This issue with the error from Composer has also been discussed here: https://forum.tagdiv.com/topic/errors-at-columns-elements-5/
Please make sure you did all the steps which I mentioned here: https://forum.tagdiv.com/topic/errors-at-columns-1models-0dom-the-model-does-not-match-the-content-curr/

If the problem is still there, then contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.

Thank you!

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