Just started creating a new page. All worked fine and it was saved dozens of times. Now when I try to edit the page it says, “Errors at columns elements: 9(models) : 21(dom). The model does not match the content”
Which is an error I’ve seen at least a dozen times on here. We already tried the plugin thing. But this needs to be fixed and I don’t see an answer to anyone else’s same error on here. I need to work on this page today!
Thanks.
Hi,
Please make sure that all the settings are like in our requirements, please follow the guide carefully
– https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
WP_MEMORY_LIMIT try to increase it at least to 256mb.
Also please check the php version to be 7-7.2
You need to access your host and use this code in your htaccess file:
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
When tagDiv Composer is not working -> https://forum.tagdiv.com/tagdiv-composer-not-working/
Please make sure that you do not have a plugin conflict, please deactivate all non theme plugins, also if you are using child theme or cache plugin, please deactivate them, clear all cache and try again.
Let me know how is works!
Thank you!
Without bothering with the rest of it, this is likely the issue:
5) The model does not match the content
tagDiv Composer not working: The model doesn’t match the content
This error appears in the tagDiv Composer page builder screen when you are trying to edit a page that contains unsupported shortcodes. The most frequent cases are: the page was modified in the backend by adding code or scripts directly through the TinyMCE editor or if you’ve inserted HTML code with missing tags. This error is also be caused by specific plugins that insert code into pages. You should not use such plugins.
Solution:
You can fix this in two different way:
Clean the code. Recreate the element with the tagDiv Composer. If you need to add other items that are not present in the tagDiv Composer elements list, please use a “Column text” element.
If you already added custom HTML code inside a “description” section inside a tagDiv Composer item, make sure it’s clean and correct (no missing tags). Also, please consider removing it. We recommend you to do not insert HTML code in the page builder as it may cause issues and affect the way tagDiv Composer is functioning.
But these are shortcodes I use on my entire site and I need to keep them. The page builder is useless if I have to update it manually every time I make a site wide change. The composer should work like the rest of the site – I make a change in one place to a shortcode and it changes sitewide. This worked when I bought the theme when you used VC and it doesn’t work for my business model to change it now.
Please make the tagdiv composer work with other shortcodes. I need the composer for just a few elements, like buttons. I shouldn’t have to change my entire business model to use a few buttons. They should just work.
Oh – and for the record, the entire page is in column text elements. Like I said, I only need a few buttons and maybe one other section. Can’t you just make the elements work? I spent an hour copying and pasting this page into your elements so I could use 1-2 elements of yours and now it’s not even working. Waste of my time and I’d like you to fix it.
Hi,
Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thanks
