failing to update td composer automatically or manually/ 500 error nonstop

Posted in: Newspaper
Post count: 22

Please help, followed your instructions, and updated theme on http://www.digitalfuturetimes.com

1. It fails on the first Theme Welcome screen to update automatically (screenshot): https://drive.google.com/open?id=1N8wLIlztDmpEYvW-vigzZgBxptK_0YAD

Gives messages for all 3 plugins: Ajax Error
Gives error HTTP error 500 and cant access anymore wordpress. Went to cpanel to rename td-composer to td-composer_old
Then possible to access wordpress again. Tried to remove and attempt install of plugins automatically few times, always failure.

2. Tried manual upload of plugins, by downloading latest Theme from Envato. Followed your gide: https://forum.tagdiv.com/newspaper-how-to-update-a-plugin/
Upon attempt to activate TD composer, again Error http 500

Page is down nonstop, due to no ability to update td composer and other 2 plugins.

Please help

Post count: 22421

Hi,

If you get a 500 error this is usually caused by poor memory allocation or file permission issues. Please use this guide to increase your wp and php memory: https://forum.tagdiv.com/requirements-for-newspaper/
and use this guide to properly set up the file permissions:https://www.wpbeginner.com/beginners-guide/how-to-fix-file-and-folder-permissions-error-in-wordpress/

Thank you!

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