Hello Ismail!
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, and see if the problem goes away. Please execute these steps:
1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. install TagDiv Composer
4. activate TagDiv Composer
We have also a guide with some tips why our Composer is not working properly, please check: https://forum.tagdiv.com/tagdiv-composer-not-working/
Check some other possible factors which can interfere in our theme: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Let me know the results!
Thank you!
@Bettina,
Thanks for your feedback
I did everything as you suggested but it’s not working.
I want to inform you that my WordPress is completely fresh, I have already installed only your newspaper theme.
I think there is a problem with the content, If I make any changes to the body the preview shows fine but after saving it doesn’t save, “only header & footer successfully saved!” Here the content does not show successfully.
Please watch this video
Please watch this video
Remotely support is possible?
please help me
Hello Ismail!
We need to investigate why it is not working for you.
Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Thank you!
Hello Ismail!
If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!
Thank you so much for understanding!
Hello Ismail!
My colleague replied to you via email.
Please continue the discussion there!
Thank you!
