Getting an error when trying to connect to my instagram account

Posted in: Newspaper
Post count: 11

Unable to connect to my instagram account. When I click on the button “Connect Instagram Account”, I will get the error below.

error_type “OAuthException”
code 400
error_message “Invalid scope field(s): basic”

Post count: 27744

Hello,

Usually, this message error appears when you use an old theme version and the theme API for Instagram is no longer available.
This problem can be solved by updating the theme.
Before to update, make a full backup to all files and the database, in case something goes wrong.
Also, make sure you set the Instagram like in this guide -> https://forum.tagdiv.com/instagram-widget/

Let me know about your results!

Thank you!

Post count: 11

How do I update the theme?

Post count: 27744

Hello,

Before please make a full backup to all files and the database, in case something goes wrong and follow this guide from point B => https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

Post count: 11

Hi,

I never had gotten around to try to update my theme until now but I don’t have “Update” tab. Why is that? And, how do I check what version of theme I have?

Thanks,

Post count: 11

I have version 10. Doesn’t this version have UPDATE tab? All I have is 6 tabs;
welcome
Plugins
Support
Install demos
System Status
Theme panel

Post count: 27744

Hello,

Please try to update the theme via FTP/cPanel => https://i.imgur.com/RjXvfMp.png -> https://forum.tagdiv.com/how-to-update-the-theme-2/

Thank you!

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