Hello,
Header main menu element and modal popup element not working anymore on the homepage.
I have deactivated all the extensions and the problem remains.
Meaning that it is linked to an incompability between newspaper theme and wordpress 6.4.3.
Could you please fix this.
Regards.
Hello @sco!
Please update the theme and plugins to the latest version.
For every update, we always recommend the following:
-> First of all, please make sure you have a backup.
-> Please deactivate all the non-tested plugins with our theme before updating.
-> Update WordPress, PHP, the theme, and plugins to the latest version: https://forum.tagdiv.com/how-to-update-the-theme-2/.
-> Check all these requirements for the theme: https://forum.tagdiv.com/requirements-for-newspaper/
Let me know the results!
Thank you!
I’m already up to date: 12.6.4
I’ve also tried to go back to previous version but the problem remains.
The problem comes from Newspaper theme incompability with the latest version of wordpress.
Please fix this.
Regards.
Hello @sco!
I’ve tested it on my end, and it is working as it should. Did you check the settings you’ve applied in the tagdiv composer? Can you please provide more information about your issues?
A solution for sending a screenshot/video is this:
Download, capture, and send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link; paste it here.
Thank you!
Hi Bettina,
As I deactivated all the plugins and only kept Newspaper theme without this solving the problem, I knew the problem was coming from Newspaper or the tagdiv plugins attached to it.
I activated the required tagdiv plugins + Newspaper theme, then I cloned my homepage and deleted one by one all the elements and found the culprit : “Leads” element
Please add the “Leads” element to your homepage, the one that allows people to subscribe to the newsletter. You will be able to replicate the issue.
This is what prevents the “Header main menu” element and “Modal popup” element to work.
Thanks to investigate how to fix this issue.
Regards.
