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Posted in: Newspaper
Post count: 95

I am using Newspaper theme. My all posts are showing errors like this. For example, here’s URL of my one post:

https://naturalbeautytips.co/best-face-masks-for-oily-skin/

Please help! Thanks……

Renu Bakshi

Post count: 21065

Hello!

I checked your website and it seems to work well on this post(no double image).
Did you manage to solve your issue? If not, then please delete your cache (also from your browser) and try again.

Thank you!

Post count: 95

Bettina:

I cleared the browser cache.

If you visit my home page, it’s showing double images as well as full text of the posts. Where as earlier it was showing single image and excerpts of the posts.

Here’s the link: https://naturalbeautytips.co/

And if you visit the posts they show errors. For example this link: https://naturalbeautytips.co/homemade-avocado-face-creams/

The above problems persists even when I open my site on my mobile.

Please relook into this & kindly help.

Thanks…… Renu Bakshi

Post count: 18

You disable the Featured image, follow this guide

Theme Panel> Post settings> Featured Image> Disable SHOW FEATURED IMAGE and FEATURED IMAGE PLACEHOLDER

Post count: 95

There is no option available for “Featured Image> Disable SHOW FEATURED IMAGE and FEATURED IMAGE PLACEHOLDER” under Theme Panel> Post settings>

Please help in resolving these problems:

My home page is showing FULL posts. I want my home page to show only a certain number of posts (say 10) with excerpts only.

Also each post on my home page is showing same image twice. I just want image occuring once only.

Here’s the link for my home page: https://naturalbeautytips.co/

And if you visit the posts they show errors. For example se this link:

https://naturalbeautytips.co/homemade-avocado-face-creams/

Please help in resolving the above issues.

Thanks…… Renu Bakshi

Post count: 21065

Hello!

If you don’t have those settings which @FirstSportz mentioned about, then please first make a backup of your website and try to update our theme.
Please take a look for this advice before updating: https://forum.tagdiv.com/topic/action-required-please-read-how-to-update-to-the-newspaper-theme-v-10/
I recommend you to make a backup and update plugins and the theme via file transfer, so that you don’t face any error: https://forum.tagdiv.com/how-to-update-the-theme-2/
Hope that helps you!

Thank you!

Post count: 95

Hi,

Thanks Bettina. I just installed “Standard Pack” plugin & activated it. Magic worked, and my site is working great now!! Thanks once again……

Renu Bakshi

Post count: 21065

Hello!

I’m glad you have managed to solve the issue.
Let me know if you need further assistance.

Have a nice day!

Post count: 66

Hello,
I’ve the same problem if Renu just when I see the website through the tablet. Then appears in the menu the “search” field that I removed from every template. I created mobile pages for every page and mobile themplates for categories and tags but is like if appears a 3rd kind of template for the resolution of the tablet that I don’t find.
Moreover: I don’t find the Theme Panel> Post settings> Featured Image> Disable SHOW FEATURED IMAGE and FEATURED IMAGE too.

It could be caused by the deactivation of AMP and TagDiv Mobile theme?
If yes I’ve a doubt:
I deactivated those plug-ins and I created in the past mobile pages for every page and mobile themplates for categories and tags. If I’ll activate those plug-ins will change the assignment of every mobile page that I just attributed?

Best regards

Post count: 21065

Hello!

If you created the mobile pages with TagDiv Composer, then when you install Mobile Theme plugin, your pages will be overwritten by the plugin.
The Mobile Theme is a performance optimized theme included in the Newspaper main theme and it loads only for mobile devices. It comes with its own templates for page, post, category, etc so your current templates from the desktop theme will get converted to the mobile theme layout. For more details, please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Only if you will deactivate the plugin, then you will see your responsive version on your mobile version. If you want to use a mobile page, then you need to assign it. For more information about this mobile version please take a look in this article: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/

If your settings are missing from theme panel, then make sure you have Standard Pack installed and active.

Hope that helps you!

Thank you!

Post count: 66

Hello, thanks for your reply.
For standard pack you mean also AMP and TagDiv Mobile plug-ins? I want to fix just the responsive version that appear only with the tablet, so can I keep those two plug-in uninstalled or I must to install and to activate them to can see the option “Theme Panel> Post settings> Featured Image>”?

Best regards

Post count: 66

Another question about this:

“If you created the mobile pages with TagDiv Composer, then when you install Mobile Theme plugin, your pages will be overwritten by the plugin.”

but if I only active AMP and don’t the Mobile Theme plugin? It is the same or could change something without overwriting?

Post count: 66

Hello,
I updated the theme and now I can see those options in theme panel but when I try to hide the featured image nothing changes in the responsive mode.

Here the screenshot from the tablet with the post doubled:
https://prnt.sc/14s0jlt
https://prnt.sc/14s03lb

Here the post from desktop: https://incognita.online/2021/06/02/la-via-dellacqua-che-scorre/

This error appear for every post. But if I active those plug-in that overwrite every mobile template the problem could disappear? In this case, after the plug-ins activation could I set again the page that I created for every page also if the plug-ins are active?

Post count: 66

P.S. Now the website is perfect on samsung tablets but don’t with the iPad.

Post count: 21065

Hello!

For that setting you need to have just Standard Pack installed and active.
AMP has also the design as Mobile Theme plugin, and AMP is not working with mobile pages.
Please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.

Thank you!

Post count: 66

Hello!
AMP and TagDiv mobile was not installed. I asking indeed if there is this need to solve those problem:

“if I active those plug-in that overwrite every mobile template the problem could disappear? In this case, after the plug-ins activation could I set again the page that I created for every page also if the plug-ins are active?”

So there is not the need?

Part of the problem appears also in the desktop browser: when I try to reduce the window appears the field in the header:

At this dimension don’t: https://paste.pics/d7b397e3132f8ba3347513b80cf0d314
At this dimension appears: https://paste.pics/3ad742043e6db6e093546ff27cf629d0

Post count: 21065

Hello!

If I understand your question correctly, then the answer is that after you activate those plugins, you can choose to deactivate them on certain pages by editing normally the pages. Please note that if a page is made by Composer, than you can not do this because the content won’t be displayed.

Thank you!

Post count: 66

Hello,
there is a misunderstanding. I uninstalled the two plug-in lot of weeks ago. I created every page for mobile and few days ago I found the error just for the tablet. Since yesterday I had the problem for every tablet and now, after the update of the theme, i’ve the problem just for the iPad. I’m thinking that it could be caused by the absence of those two plug-ins.

Or maybe of one of them, it could be that activating the AMP plug-in those errors disappear?

In the case in which I activate the plug-in, I’ll can attribute again the old page created by me?

Best regards,

Post count: 21065

Hello!

Those plugins have another template, so the problem will not disappear in this mode.
All mobile pages should be assigned how it is described in the documentation.
Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Post count: 66

Hello,
Thank you!
I sent the mail and I wait for the answer.
Best regards

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