I’ve got this weird error at the bottom of my page, saying:
Instagram data error: Instagram data is not set, plese check the ID.
Where is the section where I can fix that?
Hi,
That would be the footer Instagram section, the settings for it are in the theme panel
– https://www.screencast.com/t/PfpqDkbc
Check if the ID entered there is valid.
Thanks
Ok, I went there and updates my Instagram name. So it’s now correct where it says “Follow us at @celebrityjosh”. But there’s still the error that says: “Instagram data error: Instagram data is not set, plese check the ID.” – And that’s how they’re spelling please. Take a look at the bottom of celebrityjosh.com
Hi,
I tried your Instagram ID on my end, everything is in order
– http://prntscr.com/lj43k3
In your case it will not work however, because of the theme version currently used by the website (7.5). Quite a while back Instagram made changes on their end, we had to make modifications in the theme to keep Instagram working in the theme
– https://www.screencast.com/t/ttURQasl2oN
Changelog for each theme update at the bottom of this page
– https://themeforest.net/item/newspaper/5489609
Actually with the theme version used there will be problems with most of the socials. Most have modified this or that so we had to adapt. There were many modifications made and new features introduced since that version.
You should consider to update the theme to the latest version 9.1. This is an update guide
– https://forum.tagdiv.com/how-to-update-the-theme-2/
Be sure to make a backup before updating, to be safe.
In case you cannot update for the moment and only wish to have a working Instagram, you could try the solution provided at the time for the widget, before the theme was updated
– https://forum.tagdiv.com/topic/social-counter-and-instagram-problem/
Thanks
