I cant insert my short code in the editor

Posted in: Newspaper
Post count: 15

look at here :
http://prntscr.com/1xlrpul

I can’t insert anything and keep loading all the time, what’s the problem?

Post count: 27744

Hi,

Please check if this code is missing from your .htaccess: https://www.screencast.com/t/iN0R93dD3p from our requirements https://forum.tagdiv.com/requirements-for-newspaper/ this requirement is not displayed in System Status.
Usually, after you set the code in .htaccess the WP editor works well.
Please do a test using only tagDiv plugins and try to open the WP Editor.
Please check the console if you have any errors when you try to open the wp editor, maybe is possible to be from the firewall or security module which blocks the admin-ajax.php request, which usually displays a 403 or 404 error.
If you don’t use a security plugin, please ask your host about this, maybe you have a security module that blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Also, if you are using Cloudflare, please make sure that is set as in our guide https://forum.tagdiv.com/cloudflare-cdn/, you need to disable the Rocket Loader.

Thank you!

Post count: 15

Okay I gonna check my file to insert code in .htaccess file

Post count: 27744

Hello,

Please let me know the results!

Thank you!

Post count: 15

http://prntscr.com/1y621ke

as you see, I insert the code in .htaccess but nothing works and you can see the screenshot above

Post count: 27744

Hello,

Seems you have an error 403, please select the error and see it in the Network https://i.imgur.com/3qPRHvs.png and from where the error comes.
Also, if you want you can contact us via email at contact@tagdiv.com, and provide the wp-admin access and cPanel access to be able to investigate it.
Also, paste a link to this topic so we can easily identify you and please make a full backup.

Thanks!

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