I don't see the site

Posted in: Newspaper
Post count: 13

Sorry guys, but for a lot of weeks I have problem with the correct visualization of my site: http://www.timemagazine.it
Both theme and plugins are updated, I have a regular licence for visual composer… but at the end the site doesn’t work.

Post count: 23312

Hello cartu73,

I have inspected your website and I did not saw any problems with it. Everything seems to work as expected, as you can see here -> https://www.screencast.com/t/wEgeuw4BHB where is the problem? Provide more details about this, so I will be able to provide a more accurate response.

Thanks for the message!

Post count: 13

hi, often I see the code and tag of Visual Composer and not the contents.
Moreover, as you can see, in the main slider there are not all the pictures even if the are included in the articles.

Post count: 20688

Hi,

It seems that the website does not display properly at the moment
https://www.screencast.com/t/sc1wQnylE
Also you do not seem to have the theme active anymore on your website. If you are having problems using the theme the first step would be to disable all the plugins except Visual composer, clear any caching installed and check to see if the problem is still there. In most cases some problematic plugins or modifications to the theme files are causing issues. Also check any custom code from theme panel or from a child theme used.
It is recommended to use this caching plugin with the mentioned configuration for the best results – https://forum.tagdiv.com/cache-plugin-install-and-configure/
Other caching plugins could also cause unexpected results.
You could try a fresh theme install and see if that fixes things, as a last resort
https://forum.tagdiv.com/install-via-ftp/

Thanks

Post count: 13

Ok, I deactived and ad plugin (Ad Injection) and the site seems to work, but I stil don’t see 4 on 5 pictures on main Slider.

Post count: 20688

Hi,

Unfortunately I cannot see the slider or anything else, this is how the website looks at the moment – https://www.screencast.com/t/ivyydoSTj

Thanks

Post count: 13

Please, try again: http://timemagazine.it/
I deactived all the plugin.

Let me know if you need access details, I have a lot of problems with this site.

Mauro

Post count: 22421

Hello,

The main grid does not have the correct thumbnails enabled. Please activate the td_485x360 thumbnail from your theme panel->block settings->thumbs on modules and blocks.

Thank you!

Post count: 13

It works! Many thanks.

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