I have issue updating theme it says you do not have access

Posted in: Newspaper
Post count: 2
Post count: 27744

Hello,

If I understood correctly, you have this error when you try to activate the theme, right?
This error happens due to a lot of possible reasons. Check the useful guide from here -> https://www.hostinger.com/tutorials/fix-sorry-you-are-not-allowed-to-access-this-page-wordpress#gref
Theme activation -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
You can manually activate the Newspaper theme from here: https://www.screencast.com/t/EL4k48Lq

If this is still not working go in Newspaper> System status and replace the url from: -> https://i.imgur.com/WlRnszw.png
admin.php?page=td_system_status
in
admin.php?page=td_system_status&reset_registration=1
And try after that to activate the theme.

Let me know the results!

Thank you!

Post count: 2

No and theme causing lot more issue, my site crashed, started showing 500 error and when loads its doesn’t show anything just a little box with nothing inside

Post count: 27744

Hello,

You’ll need to make some investigations, below are some links that hopefully will help you:
https://kinsta.com/blog/500-internal-server-error/
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
https://wordpress.stackexchange.com/questions/312292/how-to-stop-a-500-error-on-the-wordpress-theme-folder
https://wordpress.org/support/topic/google-search-console-reporting-a-500-error-on-my-theme-folder/
-> https://forum.tagdiv.com/topic/wp-supercache-causes-500-internal-error-and-cannot-deactivate/
Also, make sure that all theme settings are like in our guide: https://forum.tagdiv.com/requirements-for-newspaper/
and please increase all requirements that are lower, and follow all steps.
Please check if this issue is not causing by a plugin conflict.

Thank you!

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