Successfully removed cache plug-in. Mobile theme and pc theme still keep getting errors. Please fix it. I’ll add an administrator editor account, so please correct the error.
Hi muktipolice, if you can provide some more details about the problem and some screenshots, this will help to solve the problem faster.
Thank you!
https://www.fknapredak.com my homepage
https://www.fknapredak.com/wp-content/uploads/2021/07/photo_2021-07-24_14-11-18.jpg
There is an error in the mobile theme. PC is normal. When caching is complete, it will be inverted. If the mobile frame is OK, the PC theme changes to Mobile.
Hi,
Please let me know if I understand correctly, we are no longer using cache or you are using cache plugin?
Also I do not see to have the mobile theme plugin activated and if you use it and you use a cache plugin, then you need to check to see if the cache plugin has support for mobile theme.
If this is not what you mean, please let me know!
Thank you!
Mobile Themes – Activation
Cacheplugin – Delete
Mobile Theme – Error
Help me, the mobile theme has been activated, but there is still an error.
Cache Plug-in – None
Hi totojisic100k, I just checked your website and I set the css to remove the extra space from the top of your website, and during the inspection of your website everything was normal.
Can you please provide some screenshots with the error ?
Thank you!
Friend, if you look closely, the mobile theme is off. I bought three of these licenses. This picture is currently in a mobile theme error state.
Hi,
For me your website looks normal https://i.imgur.com/gZKqIvc.png and it looks that now you have the mobile theme plugin activated -> https://i.imgur.com/IBTwl2a.png
For that extra space between header ad and header use this css -> https://i.imgur.com/Cq0tMIF.png
.td-a-rec-id-header_mob {
margin-top: 5px;
}
This need to be set in the theme panel> mobile theme > mobile code > css
I hope it will help!
I am using only wp cache.And cloud flare.
The theme is still being released. Is there no other way?
Hi,
Please make a test disable the wp cache and cloudflare and see if the problem persist.
If the problem persist, please provide via email (contact@tagdiv.com) access to the site with problems, include all details and screenshots you can.
Thank you!
Due to company policy, cloud flare cannot be disabled because ip exposure is not allowed.
Administrator connected successfully. How can I give you my ID password?
Is there any way to solve this problem without disabling the cloud flare?
Hi,
We can change personal data on email, at contact@tagdiv.com, if you are sure that the cloudflare is set exactly as in our guide https://forum.tagdiv.com/cloudflare-cdn/ then you can let it enabled.
Thank you!
I sent the administrator ID and password via email. Please solve my problem, I deactivated the cloud flare. The cache plug-in is inactive, but the mobile theme is still off. Alternatively, the desktop theme is turned off. Either symptom persists. Please fix it. Please.
Please let me know the email address or the subject of email to can find you.
Thank you!
mansuleu01@gmail.com << This is my e-mail address.
– Licenses I purchased –
https://politicadeverdade.com : Normal operation
https://www.warriorsofradness.com : Theme Error
https://www.fknapredak.com : Theme Error
https://apisteuta.com : Theme Error
Of the four websites, there is only one place where the theme works perfectly. The other 3 are currently experiencing errors. Please solve it.
Except for this homepage, the other three are all the same error now.
Hi,
I received your email and one of my colleagues will reply as soon as possible.
I checked some of them, and it looks that you still have some cache enabled. Maybe you have some cache on server or maybe it is set in config file of WordPress.
Please check this and let us know the results!
I need you to tell me how to solve this.
1. Activate Cloud Flares
2. Disable for cache plugs
3. Server cache – I don’t know.
4.Set in WordPress configuration file – I don’t know.
It’s so hard, my friend. WordPress Customer Center’s answer is normal. Themes are the problem. I need you to tell me how to solve it. please
