Hi, I’ve today bought and activated Newspaper on the WordPress site I am developing and it does not seem to be complete. There are no demos, update and activation of the plugins has failed. I am left with a site that now just has my sample posts in a long line with no layout at all and the extensive information I had on various widgets seems to have disappeared. There is minimal functionality evident. I made the change and activated Newspaper understanding it had more flexibility, options and good support, but so far, nothing has worked properly. The only tabs are for Welcome, plugins (which are listed as outdated/ inactive) and support.
What is going wrong please?
Hello !
Please make sure to properly install the Newspaper Theme and activate all the required plugins: https://forum.tagdiv.com/install-via-wordpress/ Also make sure to have ALL the requirements in order as you can see here: https://forum.tagdiv.com/requirements-for-newspaper/
Let us know the result.
Thank you !
Hi Vlad,
Thanks but this is not so helpful. The plugins will not update, a Failed message just comes back. When I go to the update manually page, it opens the page but does nothing. It is not working as your guidance indicates. There is a problem somewhere.
Your colleague Alex responded to one email and I sent an invitation to the WP site as requested. I have not had a response.
Where can I get some proper support for this basic issue ASAP please? So far I haven’t even got it started!
Thanks in advance.
Fiona
Hello !
Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2
If you already have an active conversation via e-mail my colleagues will reply to you there.
Thank you !
