Instagram data error: Instagram data is not set, plese check the ID

Posted in: Newspaper
Post count: 54
lowhoh
#391933
Mar 17, 2021 at 4:53 am

Hello~

I got the message ‘Instagram data error: Instagram data is not set, plese check the ID’ in my main page
How to repair it?

error screen in main page

I use newpaper theme 9.01 version.

Here is my setting

1) I set social network information in the setting blank as below image.

https://www.instagram.com/ongajok2021/

social network setting information

2) the link is open as normal when I click text ‘FOLLOW US ON INSTAGRAM @ONGAJOK2021’

3) I set instagram image 6pictures already.

  • This topic was modified 5 years by lowhoh.
  • This topic was modified 5 years by lowhoh.
Post count: 27744
Anamaria
#392016
Mar 17, 2021 at 1:54 pm

Hello,

Usually, this message error appears when you use an old theme version (the current version is 10.3.9.1) and the theme API for Instagram is no longer available.
This problem can be solved by updating the theme.
Before updating, make a full backup to all files and the database, in case something goes wrong => https://forum.tagdiv.com/how-to-update-the-theme-2/
Also, make sure you set the Instagram like in this guide -> https://forum.tagdiv.com/instagram-widget/

Let me know about your results!

Thank you!

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