When I try to install the theme instaling goes to %20 then I get this error.
“This site cannot be reached
Reset connection.
Try the following:
Check your connection
Check proxy and firewall
Running Windows Network Diagnostics
ERR_CONNECTION_RESET”
I tried other themes and they work perfect.I check the Requirements for the theme and mines are ok.I wonder what the problem is.
I tried to upload via cpanel,I can see the theme in themes page but when try to activate get http 500 error and cant go any menu in wordpress then I ereased Newspaper again via cpanel.
Hi evrenulgen,
If I understand correctly have problem when you try to install the newspaper, please first read this documentation about installation , and reed all section ( https://www.screencast.com/t/UuWdVQe72F ) : https://forum.tagdiv.com/how-to-update-the-theme-2/
https://www.screencast.com/t/n92xma4R2
Also please make sure that the theme system status is configured as mentioned in the requirements guide.
Please follow the guide carefully:
https://forum.tagdiv.com/requirements-for-newspaper/
Please try this ( https://www.screencast.com/t/pFoqAA4oa6 ):
In order to fix this you have to add the following lines in the .htaccess file located in your website main folder: .htaccess
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>
For http 500 error please read this topic: https://forum.tagdiv.com/topic/http-error-500-4/
Thank you for your understanding.
I tried them all but its still the same.I have contacted with the host firm,they said my requirements are ok.I still can upload via cpanel but cant activate the theme.
-
This reply was modified 7 years by
evrenulgen.
Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.
Thanks.