Instalation Problem

Posted in: Newspaper
Post count: 4

When I try to install the theme instaling goes to %20 then I get this error.
“This site cannot be reached
Reset connection.
Try the following:

Check your connection
Check proxy and firewall
Running Windows Network Diagnostics
ERR_CONNECTION_RESET”

I tried other themes and they work perfect.I check the Requirements for the theme and mines are ok.I wonder what the problem is.

Post count: 4

I tried to upload via cpanel,I can see the theme in themes page but when try to activate get http 500 error and cant go any menu in wordpress then I ereased Newspaper again via cpanel.

Post count: 35449

Hi evrenulgen,

If I understand correctly have problem when you try to install the newspaper, please first read this documentation about installation , and reed all section ( https://www.screencast.com/t/UuWdVQe72F ) : https://forum.tagdiv.com/how-to-update-the-theme-2/
https://www.screencast.com/t/n92xma4R2
Also please make sure that the theme system status is configured as mentioned in the requirements guide.
Please follow the guide carefully:
https://forum.tagdiv.com/requirements-for-newspaper/

Please try this ( https://www.screencast.com/t/pFoqAA4oa6 ):
In order to fix this you have to add the following lines in the .htaccess file located in your website main folder: .htaccess

<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

For http 500 error please read this topic: https://forum.tagdiv.com/topic/http-error-500-4/

Thank you for your understanding.

Post count: 4

I tried them all but its still the same.I have contacted with the host firm,they said my requirements are ok.I still can upload via cpanel but cant activate the theme.

Post count: 35449

Please send us an email at contact@tagdiv.com and provide admin login, as well as cPanel or FTP if possible. We will take a look. Include a link to this topic in the email.

Thanks.

Post count: 4

I’ve sent

Viewing 6 posts - 1 through 6 (of 6 total)
The forum ‘Newspaper’ is closed to new topics and replies.