Hello,
I have installed the Newspaper theme Default Pro and am having issues with the whole template not installing. I’m not receiving any errors, but when I view the template after installation the header menu category pages are non-existent and have the # in the url – so when I click on the pages, nothing. I have uninstalled and reinstalled the template twice now along with all plugins (deleted site files and started from scratch) and I’m receiving the same issue each time. I’m using the Default Pro template. Any suggestions on how to remedy this? I’m new to WordPress so I really want the full content with the template to learn my way through it.
Thank you!
Hello!
Please check in the website manager which header is assigned on that page and set the default pro global. You can change those settings with the ones you need. Instead of #, you can place the links there.
Please check our tutorial here: https://forum.tagdiv.com/tagdiv-composer-tutorial/
More documentation about the cloud templates is here:
– https://forum.tagdiv.com/cloud-library-templates/
– https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
– https://forum.tagdiv.com/cloud-library-category-templates/
Thank you!
Thank you for the guidance. I will go through these tutorials and will respond back if I’m unable to remedy it. Thank you for such a prompt response.
Hi. The information you provided isn’t really helpful. Nothing in the category templates actually match the default pro demo template, so I’m a bit confused. It’s easy enough to figure out how to edit a template, but designing it from scratch on an unfamiliar platform is a whole other story.
Everything is showing default pro, but the only way I can get to the category pages is through the breadcrumbs, and then the category page does not match the actual template demo they are all exactly the same, same layout, etc. Nothing like the demo. Then in the category templates library, none of the templates match the demo pages either. I really want the demo pages, it’s why I chose this platform.
Why doesn’t the template content match the demo content? Do I have an out-of-date template file?
It is 4am here. I’ve spent the past several hours trying to get this to work and installing and reinstalling it. There is clearly something wrong with my zip files (I’ve downloaded three different ones trying to get this to work and I’m getting the same result). Not only does the layout not match the demo, I am only able to access category pages through breadcrumbs and every layout is exactly the same. What other suggestions for remedying this do you have? Building this site from scratch is not my goal.
I will check for a reply in the morning. Thank you.
Hello!
I understand your thoughts. If you like, we can take a look at this and investigate it. Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Thank you!
Thank you. I will email you the credentials. I am having a lot of issues with this editor. I have spent the day adding my content without deleting any of the demo content and trying to design pages in the editor. It’s not going well. I’m not able to edit the elements after I add them to my page, the block becomes unclickable. When I make changes to font sizes and colors, it’s not taking. Nothing that I change is happening in real time. I have to save and them preview to see any changes. I’m not sure what is happening, but based on tutorials and documentation, this should be much more intuitive. I will email you the credentials. Thank you.
We are also not able to edit Posts in tagDiv. The icon is missing on the post pages to enter tagdiv composer. I hope someone can help me with this. I don’t want to try to reinstall yet again and lose all the work that I’ve already done.
Hi there. They have been in touch and things are working well now. It was a plugin that I installed that was causing the issue. Thank you!