Issue with Article Pages Not Displaying Correctly

Posted in: Newspaper
Post count: 8

Hello everyone,

I’m facing a strange issue on my website, and I’m hoping someone here might be able to help me diagnose and resolve it. Here’s what’s happening:

The homepage of my website works perfectly fine without any issues.

However, the article pages are completely broken. The layout is messed up, it seems like the responsiveness is gone, and the entire design just falls apart.

Additionally, when you navigate to an article page, there is no option to edit with TagDiv, whereas this option is available on the homepage.

What makes this even more puzzling is that this issue appeared suddenly and without any changes on my end. I didn’t update any plugins, themes, or WordPress core. No server configurations were altered either. It was working fine one moment, and the next, the article pages were broken.

Here’s what I’ve tried so far:

Checked the homepage: Everything is fine there, so the problem seems to be specific to single article pages.

Tested with a different theme: When I switch to a default WordPress theme (like Twenty Twenty-Three), the article pages load correctly. This suggests the issue might be with my current theme.

Permalink settings: I reset the permalinks by saving the settings again, but this didn’t resolve the issue.

Plugins: I deactivated all plugins to see if there was a conflict, but the problem persisted.

Debugging: I enabled WP_DEBUG, but there are no critical errors logged for the broken pages.

Checked browser console: There are some errors related to missing or broken JavaScript and CSS files. It seems like certain resources aren’t loading properly on the article pages.

This issue seems to be tied to my main account in DirectAdmin. The strange part is that Redis, which works fine for all other accounts on the server, is not visible or functional for my main admin account. This makes me wonder if the issues are interconnected.

Has anyone encountered a similar problem before? Could this be a server misconfiguration, or is it solely an issue with my theme? I’m open to any suggestions or troubleshooting steps you might have.

Thank you in advance for your help!

Best regards,
Stevan

Post count: 8

Website is: desavanjaubijeljini.com

Post count: 8

I’m also experiencing an issue when trying to add images to an article. The media library fails to load and just keeps spinning. Interestingly, this problem disappears when I switch to a default theme.

Post count: 21065

Hello Stevan!

You use default templates for your articles, so you can not edit them with the tagDiv Composer.
More documentation about the cloud templates is here:
https://forum.tagdiv.com/cloud-library-templates/
https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/
https://forum.tagdiv.com/cloud-library-category-templates/
You need to check the console while it is spinning. If the problem is still present, we can take a look via email.

Thank you!

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