Hi there,
I have been having issues with td composer. When website wouldn’t load when I activate td composer, but I upgraded my php version and it loads fine. Now pictures are not displaying on the site again, only showing image placeholder.
Can I find help here?
Thank you
Hello,
Please let me know what PHP version you have. Please note that PHP version 8.1 is not tested. Also, please provide some screenshots and the link to your website.
Thank you!
Hello,
Seems on the images are set opacity -> https://i.imgur.com/XYfZnof.png
Does this problem happen when you are logged in?
Please do a test using only tagDiv plugins, and clear all cache.
Thank you!
It does not happen only when I login. Site visitors also experience same issue.
Right now it’s showing error on the website, but if I disable td composer error will go and site not well displayed.
Please see screenshot https://prnt.sc/9eSxBk6yFbzC
Hello,
For that error, please check this article: https://kinsta.com/knowledgebase/there-has-been-a-critical-error-on-your-website/
Check this guide also: https://forum.tagdiv.com/general-options-may-interfere-newspaper-theme/
Please contact your host provider, let them know about this issue and maybe your hosting provider can provide some advice as well.
We can take a look, so please contact us via email at contact@tagdiv.com and provide the wp-admin and FTP/cPanel access to investigate the issue.
Also, during the investigation know that we will disable the other non-tagDiv plugins.
Also, please make a full backup to all files and databases and include the link to this topic to identify you.
Thank you!
Hello,
I have sent the details by mails for over 2 days now but no response.
Hi,
Sorry for the delay, please be patient.
Please note that we try to answer as many topics as we can (support hours (GMT+2) are from Monday to Friday: 8:00 AM – 17:00 PM).
https://forum.tagdiv.com/newspaper-theme-support/
Thanks!
Done, thank you very much
Cheers
