Issue with TD Composer: it just keeps loading

Posted in: Newspaper
Post count: 16

Newspaper V 8.6
WordPress V 5.6

Hi,

For some reason, we are not able to access TD Composer anymore. When trying to edit pages with it, the Composer just keeps loading. No error message is displayed.

We have tried to solve this in several ways:

  • cleared cache, cookies, browsing history, etc.
  • deactivated plugins (except the tagDiv, of course)
  • reinstalled TD Composer
  • restored backup from a couple of months ago
  • followed instructions from forum.tagdiv.com, namely solution no. 2 (Host limitations):

    <IfModule mod_headers.c>
    Header always append X-Frame-Options SAMEORIGIN
    </IfModule>
  • also checked the memory limits from point no. 4 (Memory allocation problems) – everything seems to be as it should

etc.

Unfortunately, none of the above resolved the issue.

Hope you can help us with this problem. Thanks in advance!

Post count: 27744

Hello,
From information you provide it you have the latest version of WordPress, in order to be compatible you must also have the latest version of Newspaper.
You need to update the theme to the latest version 10.3.9.1, before please make a full backup to all files and the database, in case something goes wrong. => https://forum.tagdiv.com/how-to-update-the-theme-2/

Let me know about your results.

Thank you!

Post count: 16

Dear Anamaria,

That was it, thank you very much!

Post count: 27744

Hi,

I’m glad that the problem has been solved.
If you have other questions, let us know!

Have a nice day!

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