Hi,
Hope someone can help. I’ve recently come across an issue in TD composer where I can no longer add text to a ‘title with text’ element or ‘column text’ element.
When I open up the window to add text the window shows but the visual element are not there and there and I can’t select the box to start typing. This is the same when I select the code input method.
I’m wondering weather this could be because of the updated WordPress editor so I downloaded the Classic editor to see if it would make a difference but to no avail.
Can somebody assist? My website is here http://www.theprofitdiaries.com
Cheers Matt
Hi,
I see you use an older theme version (9.0.1) and latest WordPress. When WordPress is updated we also update the theme and fix various issues if some are found
– https://www.screencast.com/t/soUmv4sPCjP
You should consider to update the theme as well, not just WordPress. The latest theme version is 9.2.2. Here is a guide
– https://forum.tagdiv.com/how-to-update-the-theme-2/
After the update clear all caching and check if there is still a problem with the text elements. If it is, you could investigate plugins as a first step.
Thanks
Thanks Simon, updated the the theme and tried the above but still the same result. Any other ideas?
What if you force refresh the page?(Ctrl+Shift+R) Is it happening if you try with a different browser? Also try with plugins deactivated (except theme plugins).
Be sure to check the theme requirements guide as well, could be insufficient resources. The code at the bottom of the guide entered in the htaccess file solved various composer issues
– https://forum.tagdiv.com/requirements-for-newspaper/
If nothing works we could take a look at this. Please send us an email at contact@tagdiv.com and provide admin login and cPanel if possible. Include a link to this topic in the email.
Awesome cheers Simion, got it sorted.
