Hi,
We just updated the theme a week ago and we are facing a new issue.
Whenever we push out a new article/story, the home page/front page does not get refreshed. This is something we are facing suddenly. Earlier when we used to push it out the front page used to get refreshed on its own. Could it be a cache issue? We clear cache every time but the front page does not get refreshed on its own on Dekstop and mobile.
We have to physically either press F5 or hit the refresh button on the browser only then we see the new article on the home page.
We are using Autoptimize, wp-rocket plugins as well as cloudeflare CDN. Website: http://www.gadgetbridge.com
please help.
Thanks
Hello spu,
I have checked your website and it seems to work as expected! I did not saw any such a problem with it. Please notice that the WP-Rocket and Autoptimize plugin has not been tested with our theme and we cannot say for sure that all of these will work as expected with the theme, sorry! Regarding on Cloudflare, ensure that you have correctly set up it according to our documentation from here -> https://forum.tagdiv.com/cloudflare-cdn/ We recommend using the WP Super cache because that plugin is fully tested with the theme.
Thanks for your understanding!
I’m having this issue as well. Sometimes my front page freezes for over an hour when I check my page on my iphone. I have to click the “all” button to see the new posts.
Hello dvolatility,
Ensure that you have correctly installed the latest version of the theme via FTP way, all the plugins have been updated, make sure that you have respected all the theme’s requirements according to our useful guide from here -> https://forum.tagdiv.com/requirements-for-newspaper/ Also, if the problem is still there after you have checked all of these things, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further investigate it closer your setup page. Provide there the link to this topic so we can quickly identify you.
Thanks for your understanding!
We removed the plugins and installed w3 total cache, that seemed to have solved the problem to an extent, but am facing a new problem now.
This is a listicle we have made – https://www.gadgetbridge.com/mobiles/top-15-smartphones-that-were-launched-in-india-this-month/3877/
In the dekstop version of the site the listlcle starts on its own from the last side and when we click next for the next slide it starts in the correct order from 1-2-3-4… so on.
In the mobile version, the mobile website many times keeps reverting to the desktop version.
Also in the same above post, when we visit from the mobile version and we click the next button on the first slide, the whole article opens as normal list and not like slide. Please help!
Hello spu,
Also, please notice that the W3 Total Cache plugin has not bee tested with our theme and it seems to be a problematic plugin and also, we do not recommend using it, sorry! Also, I have checked your website on a mobile device and it seems to work as expected. Please provide some useful screenshots with the error so I will be able to provide a more accurate response and also, so I can identify the problem.
Thanks.
The slidehsow / list problem was on desktop.
We were using option 1, but that didnt work properly it is buggy.
So now using option 6 and 7, that seems to be working.
Once the mobile error appears again will take a screenshot.
Could be w3 cache problem too, but that is the only one that is loading the website quickly. As the theme is very heavy. Even on a 6 core CPU and 6GB ram server.
Hope the next update makes the theme light and nice to load.
Also, when is the infinite article load option coming?
Regards
I deleted the M1 section on my page that listed the most recent posts with a list of categories at the top to click and update the list (with the “load more” option at the bottom), and now I just use the regular post loop option and I think that fixed it.
Something was preventing M1 from updating posts on my page on mobile devices (iphone/fire tablet). I also added Nginx Helper plugin that purges cache, maybe that had something to do with it (?). But it should have worked with your WP Super Cache plugin settings you provided to begin with. The website is https://distresssedvolatility.com. I used to be able to show multiple categories next to the latest news title, which was cool because it would load the most recent posts for each category. Now I don’t do it.
