I purchased the Newspaper theme and imported the Beauty PRO template. The post pages are working fine and have the correct layout. However, other pages like Terms and Conditions, WooCommerce pages, bbPress forum pages, and other plugin-generated pages are not inheriting the template styles.
They should be using the same theme styles, right? But they’re not. I tried manually setting the font family, line height, and font size from the Theme Panel, but I’m not sure if I’m using the correct values.
I emailed contact@tagdiv.com regarding this, but I haven’t received any response. I’m not sure what to do at this point. When I checked their demo site, the shop page had a completely different layout from mine.
I’m not someone who knows coding. If they expect us to do everything manually, then what’s the point of purchasing this theme at such a high cost, especially if they don’t provide proper styling support?
Hello,
When you install a demo, only the pages, the templates and elements included in that specific demo will use its layout and design. If you create new pages or add additional features, such as a shop (using WooCommerce), forum pages, or other content, these will not automatically have a template applied, as they are considered custom additions.
However, there’s no need to worry! The theme allows you to fully customize templates to achieve the layout you want. You can do this using tagDiv Composer along with Cloud Templates.
For creating and customizing shop pages specifically, you’ll need to install the tagDiv Shop plugin. You can do this by going to Newspaper > Plugins in your WordPress dashboard. Once installed, you’ll be able to create and edit shop templates using the theme builder.
Thank you for your understanding!
But in your plugin documentation, you mention that all major plugins like bbPress and WooCommerce have been tested for compatibility. I understand that some plugin-specific styles may differ, and that’s acceptable.
However, basic styling elements like font family, font size, and button styles are not being applied at all. If I choose a template, the default pages — including plugin pages — should inherit the selected template’s fonts, font sizes, and layout. But that’s not happening, and that’s what concerns me.
Honestly, this feels quite unethical, especially considering the premium price paid for the theme.
https://snipboard.io/Zkjv58.jpg
https://snipboard.io/UgJo0k.jpg
While checking, you can notice that the container does not have proper padding and spacing according to the theme. On some pages, the header is even overlapping the content. I would like these issues to be fixed from your end.
Hi,
It seems there may be a misunderstanding here. Perhaps you’ve previously used a different theme that handled things a certain way, and now you’re expecting all themes to behave similarly. If that’s the case, I’m sorry to disappoint you.
As I mentioned before, when you install a demo, only the content and layout specific to that demo are included. For example, if you want to set up a shop, you’ll need to configure it manually using tagDiv Composer and tagDiv Shop (please make sure the plugin is installed, as I mentioned earlier).
Once the necessary plugin is active, you can use tagDiv Composer to build your shop pages. There are also pre-designed templates available, which you can easily import from the Cloud Library:
https://demo.tagdiv.com/select_demo/newspaper-prebuilt-websites/?demo-type=shop
To clarify again: when you add new functionality like a shop that wasn’t part of the originally installed demo, the layout for those new features won’t exist by default. You’ll need to create or import the layout manually.
Thank you!
