Hi, I am using https for my website and when I try to install the plugin, it shows error message as below:
Downloading installation package from https://www.nangua.ca/wp-content/themes/Newspaper/includes/plugins/td-social-counter.zip?uid=5ab482fec9a2d…
Download failed. cURL error 35: error:14077410:SSL routines:SSL23_GET_SERVER_HELLO:sslv3 alert handshake failure
And I cannot install any plugin that was required by the document, and it shows the same error message, could anyone help me to figure it out?
Thanks
Hi,
You could contact your hosting provider and mention the error to them, it may be server related and they should be able to look into it.
You could also install the theme plugins normally, they are provided in the theme package in the plugins folder
– https://forum.tagdiv.com/whats-included/
Install them with WordPress or by FTP, more useful information here if required
-http://www.wpbeginner.com/beginners-guide/step-by-step-guide-to-install-a-wordpress-plugin-for-beginners/
Thanks
Thanks for your help, I manually installed every plugin. And I got another problem, when I try to edit the page by clicking the TAGDIV composer, it shows me a blank page with nothing here, could you help me to fix the problem. And I use my javascript console in the browser, it showed this:
load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-widget,moxiejs,plupload,jquery-ui-core,jquery-ui-mouse&ver=4.9.4:9 JQMIGRATE: Migrate is installed, version 1.4.1
tinymce-shortcode-script.js?ver=5.4.7:146 Uncaught TypeError: jQuery(...).sortable is not a function
at HTMLDocument.<anonymous> (tinymce-shortcode-script.js?ver=5.4.7:146)
at i (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-widget,moxiejs,plupload,jquery-ui-core,jquery-ui-mouse&ver=4.9.4:2)
at Object.fireWith [as resolveWith] (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-widget,moxiejs,plupload,jquery-ui-core,jquery-ui-mouse&ver=4.9.4:2)
at Function.ready (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-widget,moxiejs,plupload,jquery-ui-core,jquery-ui-mouse&ver=4.9.4:2)
at HTMLDocument.K (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,jquery-ui-widget,moxiejs,plupload,jquery-ui-core,jquery-ui-mouse&ver=4.9.4:2)
First please check the theme system status parameters
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to increase the allocated resources if needed.
If there is still an issue you could try the suggestions from this topic
– https://forum.tagdiv.com/topic/tag-div-composer-not-working-gives-blank-page/
Let us know the results.
