Lay out changes don't save

Posted in: Newspaper
Post count: 107

I have come across a annoying issue where layout changes in tagdiv composer don’t save correctly, when I make a change in the category template this new change is saved on some categories but not on others and this while I have set the correct template in the themepanel global settings for the category, same for the header, I set the new header image which displays correct on my desktop and tablet but the old header image is still visible on a my mobile phone. What could be causing this?

Post count: 107

Ok, the new category layout eventually updated on my desktop but now I get to see the old layout on my tablet and mobile phone…Also my tablet and mobile phone is still showing the old header image while on the desktop I get to see the new one.
Loading more articles in the category works fine on the desktop but no new articles are loaded on tablet and phone, the loading icon just keeps spinning and nothing happens.

Post count: 18283

Hello !

Please make sure that you have accomplished all the system requirements as in our documentation here: https://forum.tagdiv.com/requirements-for-newspaper/

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Post count: 107

I managed to solve the problem by deactivating all plugins as you suggested and reactivating them again, the tagDiv Mobile Theme plugin however messes up the layout completely on my phone, if I decativate it everything looks fine on my phone but as soon as I activate it all my layout changes are gone and I get to see the default newspaper header.

Post count: 18283

Hello !

The Mobile theme was specially designed for optimization on mobile devices. Unfortunately on mobile theme you cannot do much changes of design. If you want to have the same design as on desktop mode you can achieve that by simply disabling the mobile theme.

You will have to recreate your pages into the Mobile editor or completely disable the mobile theme. The mobile editor will not render shortcodes !

Also you can disable mobile theme on certain pages or posts by following this setting:

Please take a look here: https://forum.tagdiv.com/the-mobile-theme/

Mobile theme plugin can be disabled from Newspaper Plugins as you can see here: https://www.screencast.com/t/LnkZCEVC

Also please make sure that you clear your cache!

Thank you !

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