All is well with this theme (love it) but I’m having an issue with “load more” in two sections. The icon spins as though it’s going to load but nothing happens on desktop. Oddly enough, it works fine on mobile. I’ve even tried changing it to next/prev Ajax and the same issue persists.
I can provide a link to my page in development so you can see it in person if need be (and to get a grasp of my setup).
Update: I just restarted Chrome and it works. So it’s Safari that it’s sticking on. I’ve restarted this browser a few times.
Hi,
If the problem persists, please provide your website URL so I can take a closer look at it.
Thank you!
Hi there!
Is there a fix for this issue? Mine is not ‘loading more’ on mobile and desktop (two browsers, cleared caches, private/incognito modes).
Please visit townx.com, it’s at the ‘news and press releases’ section at the very bottom of the homepage.
Hello!
Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Please make sure that you install the Newspaper Theme properly according to our documentation: https://forum.tagdiv.com/install-via-ftp/ Also please make sure the system requirements are all up to date: https://forum.tagdiv.com/requirements-for-newspaper/
Thank you !
Hey Vlad, just deactivated all plugins apart from the tagDiv ones, cleared all caches and tried on different browsers and on incognito/private modes but it didn’t really do anything..
I redesigned the website on a subdomain using your theme and then moved everything from my subdirectory to the public_html directory (root) via the File Manager on my cpannel and fixed all the links. I removed all previous website files and folders from root before doing so.
I guess it could be the shortcode for the button link that or something in the theme that has previous subdirectory urls. Any idea how to fix that?
Ps. Next Prev ajax works fine by the way, it’s just the load more button i’m having problems with
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
