Hi,
I’m getting problems when I try to use the Media Grid module.
The issue is when I add images from the library (or uploading files):
if I add only 1 image everything works fine, if I add for example 8 images
nothing happens, the Add Images window stops working…
Hello,
This may be caused by your system status parameters. Please check them here: http://screencast.com/t/cYD3F39GgP
You can follow this guide here: https://forum.tagdiv.com/system-status-parameters-guide/
I hope this helps.
Thank you!
System Staus looks ok, as I have:
• max_execution_time 300
• max_input_vars 5000
• SUHOSIN installed false
• WP Memory Limit 128 MB/request
• WP_DEBUG False
Hello,
You have not mentioned the most important one: post max size: http://screencast.com/t/EEWfGL48
Check that as well. If the problem is still there you can try to disable all plugins except visual composer to rule out a plugin conflict.
Let us know how it goes.
Thank you!
post_max_size 128MB
Already tried to disable plugins, but the issue is still there.
Hello,
Please make sure you use the latest version of the theme and the latest version of visual composer as well. This morning we released newspaper 6.6.3 with visual composer 4.9
Please try to update your theme using this guide: https://forum.tagdiv.com/how-to-update-the-theme-2/ – https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
If the problem is still there after the update, please send an email at contact@tagdiv.com and provide wp-admin so we can take a look. Please include a link to this topic as well.
Thank you!
Theme and Visual Composer are updated to this morning version.
I send you an email with login details.
Thanks
