menu problem

Posted in: Newspaper
Post count: 14

Hi,
I cannot edit/add new menu, after pressing save button, homepage appears 🙁
http://www.mojatransformacja.net/wp-admin/nav-menus.php?action=edit&menu=20

  • This topic was modified 9 years by alicjusia.
Post count: 23312

Hello alicjusia,

Check your system status parameters to be according to our documentation and then, try to check your backend and see how it’s work.

Thanks for your understanding!

Post count: 14

hi, thanks, system detected no cache plugin, after install it unfortunately the same, save button redirects to homepage

Post count: 23312

Hello alicjusia,

My advice is to make a full backup to your data and then make a new clean install from scratch via FTP way with the latest version of the theme, without using any untested plugins and check the results.

Thanks for your understanding!

Post count: 14

is this the only solution? is this theme, or wordpress?

Post count: 20688

Hi,

The theme needs these parameters to be adjusted if needed – https://forum.tagdiv.com/system-status-parameters-guide/ because this could be the cause for your problem. Please check this and try again to see if the menu issue is still present. Let us know how it goes.

Thank you for understanding!

Post count: 14

all settings are fine

Post count: 20688

Hi,

If you still are experiencing problems with the menu, maybe a plugin could be interfering with this process. Try disabling all your plugins except Visual composer, clear the cache and try to see if the issue is still present. If it is you can try as suggested a theme reinstall – https://forum.tagdiv.com/install-via-ftp/https://forum.tagdiv.com/install-via-wordpress/ with the latest version and also use only the plugins bundled with the theme package to test this. Also make sure you have the latest version of WordPress installed.

Thanks

Viewing 8 posts - 1 through 8 (of 8 total)
The forum ‘Newspaper’ is closed to new topics and replies.