Hi! I have a problem with my website. I have two pages for my home, one for desktop and one for mobile, when I save the mobile version the desktop unset and vice versa.
I had the lastest theme but downgraded to fix the problem but it doesn’t work. Can you help me, please?
https://junior-report.media
https://ibb.co/hMH2PmY
https://ibb.co/VpCHntf
https://ibb.co/rb525t2
https://ibb.co/vQBr62B
Thanks,
Hello!
We have 3 options for mobile versions that you can use:
1. Responsive version: A responsive version of your website looks similar to the desktop version. Edit the page with TagDiv Composer. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB; there you can see your mobile version and edit or adjust the elements to look better.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-speedy-mobile-pages/
3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and design for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.
A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY
You can choose to use whichever one is more affordable and useful for you.
If anyone doesn’t fit as you created, then make a test and deactivate ALL plugins except tagDiv ones. Also, if you are using a cache plugin, deactivate it, clear all cache and try again.
Note: If you want to use version 1 or 2, then you need to deactivate the mobile theme plugin and see the results.
Thank you!
Hi Bettina,
Thanks for the answer.
I want to used the 2nd option: Mobile pages, the link that you send me doesn’t work.
I already deactive all the plugins except tagdiv ones, it doesn’t work either.
I think it’s a bug. Look at this video https://we.tl/t-V68rTWB3IH
Thanks,
Hello!
Here is the link: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
Make sure it is not a cache issue because in Composer it is working from what I can see in your video.
Thank you!
Thanks for the reply, but I don’t think I could explain myself well.
The problem is that this site is loading the desktop home and mobile home pages separately. When I click the save button on the office version, the site loads that both office version and overwrites the mobile version. And when I click the save button on the mobile version, the site loads that version overwrites the office and mobile version. In other words, the website loads one version or another and applies it to all devices, when in fact the website should work with both at the same time, working independently on each device.
In short:
Mobile version -> save button -> applies to this version for all devices
Office version -> save button -> erase previous versions and apply that version to all devices.
We have already reviewed all cache factors. We are using wordpress 6.0 and Newspaper 11.5.1
If you want, I’ll give you access as an administrator so you can login.
Thks!!
Junior Report Team
Hello!
We can take a look at this and investigate why it is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Thank you!
