Please check to see if the mobile page has been set up correctly. When visitors visit the website using the mobile device, they will see the mobile page instead of the desktop version?
Thank you
Hello !
This is how your website looks on the mobile devices at the moment: https://www.screencast.com/t/201MV5yW
If you want to use the Mobile theme plugin here is a quick guide on how to do it: https://forum.tagdiv.com/the-mobile-theme/
Thank you !
Hi,
That is the desktop version. I designed a different layout for the mobile page and also set it up as well. I used the mobile theme before, but due to its limited abilities on designing aspects I am using the mobile page instead. The mobile page has been set up, yet the desktop version showed up on mobile devices.
Here is the screen shot of the design for the mobile page
Please see screenshot 2 – I set it up for the mobile page per instructions.
Hello !
It seems that the only thing that differs on your website at the moment is the header. Please make sure that you have set your header for mobile: https://i.imgur.com/JVJ3xlr.png And that you cache is being cleared.
Thank you !
Hi,
I did cleared the cache and also set header for mobile. Is there anything else I need to do after that step? It still look the same on the mobile device.
Hello,
If during the time you are connected and it is displayed correctly and when you are disconnected it has another aspect, which means that it is a problem due to the plugin cache.
We recommend using WP Super Cache plugin with the settings from our guide, so this is working correctly: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Thank you!
