Mobile Plugin Issue

Posted in: Newspaper
Post count: 40
jmisenti
#207731
Dec 19, 2017 at 3:49 pm

Hello,

We are having an issue related to the mobile plugin. The mobile plugin seems to be doing some level of user agent detection and it is clashing with our CDN caching strategy. Can you please point me to the user agent mapping within the plugin so that I can sync this with our CDN so that the proper version of the site is cached. (Currently there are times when the CDN is picking up the mobile version of the site for all users.) Thank you for your help and please let me know if you need additional information from me.

Jeff

  • This topic was modified 8 years by jmisenti.
Post count: 20688
Simion C.
#207818
Dec 20, 2017 at 9:27 am

Hi,

The mobile theme plugin is sensitive when it comes to caching. We have only tested it with the recommended WP Super Cache plugin, in these circumstances it will work properly
– https://forum.tagdiv.com/cache-plugin-install-and-configure/
– https://forum.tagdiv.com/cloudflare-cdn/
Other caching configurations are causing issues in some cases, similar top what you are describing. Note that the mobile plugin is optional, so a solution would be to simply deactivate it. The main theme has a responsive design so there will not be any problem.

Thanks

Post count: 40
jmisenti
#207967
Dec 20, 2017 at 8:47 pm

Thank you for this. We are using Lightspeed server with Cloudflare. Based on your response Cloudflare seems to be supported. Can you confirm this is correct?

Post count: 20688
Simion C.
#208056
Dec 21, 2017 at 11:06 am

Hi,

Cloudflare with the recommended configuration should not create any issues. There were similar cases where the mobile version was served wrongly in different Cloudflare settings.

Thanks

Viewing 4 posts - 1 through 4 (of 4 total)
The forum ‘Newspaper’ is closed to new topics and replies.