Mobile plugin theme is showing also on desktop when user is "logged out"

Posted in: Newspaper
Post count: 21
Wriper
#255753
Oct 1, 2018 at 8:32 pm

Hello,

I have an issue with mobile theme plugin. When activated it shows mobile layout also for desktop users.

It looks fine for admin when they are “logged in”. Logged users see correct desktop layout on desktop.

Is it a cache problem or something else? Plugin works somehow with caching?

I know that plugin is optional but we dont like default mobile layout for homepage .

url: https://zaujimavysvet.sk (plugin is currently offline)

Theme version: 9.0.1
Plugin version: 1.1
WP version: 4.9.8

Post count: 23312
Catalin
#255817
Oct 2, 2018 at 10:55 am

Hello Wriper,

It seems to be a caching problem! Check your CloudFlare configuration to be according to our documentation from here -> https://forum.tagdiv.com/cloudflare-cdn/ Clear all the caches and check the results.

Thanks for your understanding!

Post count: 21
Wriper
#255911
Oct 2, 2018 at 4:52 pm

Hello,
Unfortunetly this is not CF issue but our server cache cant work with the plugin.

Is there any other way to change homepage template? We dont like how theme looks in default responsive template but we like desktop template.

Thanks

Post count: 23312
Catalin
#255978
Oct 3, 2018 at 8:58 am

Hello Wriper,

I have inspected your website on mobile devices and it seems to returns good results. Also, if you want to have another layout for the mobile version, you should use the Mobile Theme plugin according to our documentation from here -> https://forum.tagdiv.com/the-mobile-theme/ Also, you should remove all of your caches and check again the results.

Thanks for the message!

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