Hi, I installed the demo Black PRO on http://www.ciclismo.live but the feature pictures are not showed in the mobile version. Is someone having the same problem? It does the same with the Sport PRO, other demos work okay
someone from support can help me?
Hi,
I just checked your website and now the featured image is displaying ->https://i.imgur.com/Qnu3MWY.png
If there is still a problem, make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.
Let us know the results!
Have a nice weekend!
Hi Calin, I don’t know how you reach that page, what you are showing it’s the responsive template, while the website currently runs the tagDiv Mobile Theme plugin. The picture shows up with the mobile theme plugin deactivated, but when it runs the plugin they won’t show
this is what comes out with the tagDiv Mobile Theme plugin
https://imgur.com/luTTza6
and I’m using one of your demos without any customization
Hi, I have the same problem.
I found the solution for me, the thumbnails was not exists. I had to activate them in block section and regenerate them.
Hi, how did you activate them? I can’t find it ^_^
Hi,
By default our theme will generate thumbs for modules inside the blocks and grids, in this way the image will adapt and look well on all elements and viewporst you are using.
If you are using mobile theme, then you’ll use only two thumbs -> https://imgur.com/vwVIXUg here the mobile grid will display the largest image and the other one is the block for the smallest one.
Hope this will help you!
Thank you!
