Mobile Theme: Home Page Menu & Logo Are Not The Same as Other Pages + Other.

Posted in: Newspaper
Post count: 24

Dear Tag Div Team,

My website (https://mouthingoffmagazine.com/) shows our logo & menu perfectly on every page, with the exception of the home page.

While each page usually displays the standard drop-down menu, the home page simply displays each page individually.

Furthermore, every page, with the exception of the home page, displays our logo clearly and in high-definition. When going to the home page, however, it appears very fuzzy.

Lastly, (this is a seperate issue) after purchasing NextGen Gallery it does not work with AMP. I’ve contacted the NextGen Gallery Team, however, they have been unable to fix this issue and have stated that they do not have a solution to get the gallery working alongside the AMP on our site. Is there a way to make our gallery pages non-AMP while allowing all newspaper pages AMP?

Thank you for all your help and support.

Greg

Post count: 35449

Hi mouthing off magazine,
I think that you are using the redirect to amp option for mobile version -> https://i.imgur.com/kdfRG8P.png therefore all the mobile users will be redirected to amp version that is using right now the mobile theme plugin.
For the last problem you can use the responsive version -> https://i.imgur.com/HQc9RcE.png, but you need to know that if you are using the “Redirect mobile visitors to AMP” this will not work.
Thank you!

Post count: 24

Thanks Calin,

Your an absolute hero! The gallery is now working and this has fixed the issues above.

However, this has led to a few other problems…

Every page now works perfectly, although the gallery page that I have altered now has a different footer and the menu is coloured differently. The menu also seems to be glitched and repeats certain page options.I’ve tried going through the theme panel but as far as I can see, everything seems to be in order.

If you go to this address you can see what I am talking about and compare it to the other pages which are working optimally:

https://mouthingoffmagazine.com/irene-shoshanne-carlucci/

Lastly, I’ve recently got some messages from my team members (who are using Chrome & Firefox (Developer Addition)) that are seeing the mobile version of the site rather than our desktop version while on their desktops. I’m using firefox (standard version) and see the site completly fine. Do you know why this is occuring or how to fix this issue?

Once again, thank you for all your help! This has honestly been the best support service I’ve ever recieved!

All the best,

Greg

Post count: 18283

Hello !

I have inspected your website and now everything seems to be working fine. You and your colleagues may see it differently due to cache. Please make sure everybody went on the website and pressed, CTRL + SHIFT + R, this will refresh the cache. Please follow our guide and make sure that WP Super Cache has been installed properly: https://forum.tagdiv.com/cache-plugin-install-and-configure/

Let us know the result.

Thank you !

Post count: 24

Hey Vlad,

Thanks for sorting out that out. I will make sure to test all of this within the coming days.

I’m still having issues in regards to our mobile version.

1) I want to keep our home page and newspaper categories using the AMP/Mobile Version of the site.
2) While having our gallery pages use the scaled down version of the desktop so that the gallery can be viewed (as NextGen Galleries cannot be viewed using AMP/Mobile Version).
3) This does work (as I’ve outlined in my last message) but when viewing the gallery (click link above) it changes the mobile menu and footer. This new menu appears to have glitched as categories are being duplicated.

If there is a way to resolve this I would be extreamly grateful as we have been trying to solve this issue for a while and have been struggling to find a way forward.

All the best,

Greg

Post count: 18283

Hello !

1. You can choose to deactivate the mobile theme on pages: https://www.screencast.com/t/Cs47bzb5

As you can see here this is how we see the mobile menu and the mobile theme: https://www.screencast.com/t/Rjqpn6AtGAG6 ; https://www.screencast.com/t/FEckR81WBa0 ; https://www.screencast.com/t/vtPA79y8y2l

Let me know what should be wrong.

Thank you !

Post count: 24

Dear Vlad,

Thanks for helping out. I have already deactivated the mobile theme for this page.

The issue is that the menu is now different to all my other pages. As you can see in the screenshot you sent (https://www.screencast.com/t/Rjqpn6AtGAG6) every category under each primary section (i.e. Politics & News) has been duplicated. Furthermore, if you look at the original menu (https://www.screencast.com/t/G8XddqUyuZ) The colour is now different (it’s no longer yellow).

Lastly, the footer that you can see in your screenshot (https://www.screencast.com/t/vtPA79y8y2l) is different to the one we have on every other page (https://www.screencast.com/t/EtQg1okYLeZD).

I want to deactivate the mobile theme on each gallery page but keep the same footer and menu system as the rest of our mobile theme ready pages. Does that make sense?

Thanks for all your help.

All the best,

Greg

Post count: 18283

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Post count: 18283

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Post count: 24

Cheers Vlad! Will do.

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