Hey guys,
Can’t find answer to this anywhere so i will try my luck here.
I just set up everything today and noticed that when i use another browser to access my website, sometime it shows mobile theme on my desktop access. It doesn’t always happen, but quite often.
It works fine for my homepage, but for my post it happens a lot and quite often.
I have tried turning off set header expiry on my w3tc but it doesn’t seem to work. Is there anyway to fix this?
Hi
Usually this issue is caused by cache or cdn. Please make sure that you update the theme according with our documentation: https://forum.tagdiv.com/how-to-update-the-theme-2/ also try to deactivate all plugins except Visual; Composer, clear all caches, purge cdn files if you’re using then test the site again.
Note that we didn’t W3 Total Cache with the theme and we can’t guarantee that it will work fine. As a cache plugin we recommend WP Super Cache with this configuration: https://forum.tagdiv.com/cache-plugin-install-and-configure/
Hope this helps!
Thanks!
Thanks Andrei,
I am doing a test with Tagdiv Mobile plugin deactivated, and it seems my site is working perfectly on every browsers i tested from yesterday until now.
Just to let you know what i found from after my testing, i will update you when i turn the plugin back on and see if it still happens.
Thanks for your help Andrei.
