Hello, I have a problem with the mobile version and it’s driving me crazy, I need help.
Here’s the setting in the options:
and here’s the rendering that appears and that I want to have : 
BUT! this rendering doesn’t stay, it displays another visual by itself!! and then looks like this :
I have the cash WP plugin SUPER CHACHE, and I’m constantly forced to connect to the site admin and clear the cache to get the right version! but it never stays in place!
PLease help
Thank you
Hello @eman!
We have 3 options for mobile versions that you can use:
1. Responsive version: A responsive version of your website looks similar to the desktop version. TagDiv Composer is used to edit the page.Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB. There, you can see your mobile version and edit or adjust the elements to look better.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages
3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and designs for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.
A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
If you need to use mobile version 1 or 2, then you need to uninstall the Mobile Theme plugin and AMP.
From my point of view, if you don’t use the Mobile Theme plugin, then there is no reason or benefit to AMP. Unfortunately, AMP is not working with the cloud templates because the AMP’s layout is not fully customized.
The AMP version works best with default templates and not cloud templates. That’s why we integrated it with the Mobile theme plugin.
The feedback from our clients about AMP was negative and it is not used anymore, that’s why we didn’t add more customization options.
Thank you!
Hello and thank you,
unfortunately, after deactivating the mobile and AMP plugin, the problem is still there!
The website no longer displays in mobile version, without doing anything, the mobile display changes over time.
How can this happen?
Hello @eman!
Please clear your cache, as well as that of your browser. If you deactivate the mobile theme and AMP, then the responsive version should appear on your mobile layout. That can be customized in the tagdiv composer, as described above.
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Let me know the results!
Thank you!
