MOBILE VERSION ISSUE

Posted in: Newspaper
Post count: 11

Hi everyone,
I’m using the Newspaper theme and I’m having an issue with how my homepage is displayed on mobile.(www.ecodisavona.it)

The page loads on my phone, but the layout looks completely different from the desktop version: some elements move, spacing changes, and the structure doesn’t match what I see on desktop browsers.

Has anyone experienced this kind of layout inconsistency between desktop and mobile with Newspaper?
Any suggestions on which settings I should check?

Thanks in advance for your help.

Post count: 20685

Hi,

For me the website looks like this on mobile -> https://prnt.sc/segucSrncsDy

I see there is a problem with the images, on desktop and mobile. There are no images loaded in the page -> https://prnt.sc/xGgrRPqCCyzx Also there are some errors concerning required website resources which are also not loading. And sometimes the website itself is not loading and there is a server error -> https://prnt.sc/WjE34BsctJFT There must be something wrong with the server or the hosting. Could the hosting support investigate these issues?

Thank you!

Post count: 11

Hi,
I’m attaching some screenshots to show the issue I’m still experiencing:
Desktop version shows this : https://drive.google.com/file/d/1yvIdZ7OQoG1CVzYcbSVwprbJPobEu7rP/view?usp=sharing
Mobile version not shows banners:
https://drive.google.com/file/d/1aIlYlGByVFndlmmE6e07WPBYztzGm1MO/view?usp=sharing

I’m currently resolving the server‑side issues with my hosting provider, so that part is already being handled.
Thank you!

Post count: 20685

Now the website works and displays correctly.

The banners you mentioned are in the desktop header from what I see, so they won’t be displayed on mobile where the mobile header is used. If you want to display the banners in the mobile header as well, please add them there.

Add a new row in the mobile header -> https://prnt.sc/_-rA9N-kj4K5 and then add the banners there. Then they will be displayed on mobile.

Please try it. Let me know if you have any questions.

Thank you!

Post count: 4

Olá, meu site está comproblema parecido com o de cima mencionado…
no celular está diferente…
Acheimuito dificil para editar os arquivos e as categorias não conseguir fazer auterações

Post count: 4

já penso em dezistir do tema, é bonito mais não é fácil editar.

Post count: 4

graduandos.com.br

Post count: 20685

Hi,


@olarevista

That is the mobile theme -> https://prnt.sc/_IsOgGtqqsrd

The mobile theme is an optional plugin that we provide, more about it here -> https://forum.tagdiv.com/mobile-theme-introduction/

If you don’t want to use the mobile theme, please deactivate it -> https://prnt.sc/HA6sR-UP9iXu

Or if you want to use it, the options for customizing it are all in the theme panel -> https://forum.tagdiv.com/the-mobile-theme/

If you have any questions about the mobile theme, let me know.

I see you purchased the theme a few days ago. It takes some time to fully learn how to use the theme and the composer. It is the same for most other premium themes and page builders. We’re here to help however, so if you have any questions let me know and I’ll gladly help. You can create new topics here on the forum, or if you prefer discussing by email you can send us an email at contact@tagdiv.com Either way is fine.

Thank you!

Viewing 8 posts - 1 through 8 (of 8 total)
You must be logged in to reply to this topic.