Mobile version of the site appearing on desktop

Posted in: Newspaper
Post count: 4

Hey guys,

Im having some issues with the theme.
First one is that when in mobile theme – settings , when i select mobile on “use mobile theme for”, it shows the mobile version even in desktop. The only way is to set it on AMP, but i want to show the mobile version on mobiles, for improving speed.

Also, when i go to edit my main page with tagdiv composer, every time i want to set a block or function to the site, it doesnt refresh.. i just keeps loading. Also, when i want to delete a block, the button that give me the option to acept the changes keeps appearing after i click on it, also not loading the changes.

The website is http://www.zona-militar.com

Thanks!
Mariano

Post count: 27744

Hello,

Usually, this problem when the mobile theme is displaying on the desktop, then you have a cache conflict, the plugin for the cache that you are using do not recognize the mobile and desktop cache. We recommend using WP Super Cache plugin https://forum.tagdiv.com/cache-plugin-install-and-configure/
This is a video about Responsive Newspaper Theme, AMP & Mobile Theme, Mobile Pages & Templates -> https://www.youtube.com/watch?v=SpGkOnJeNZY
Also, for tagDiv Composer, please make sure all theme requirements are set as in our guide -> https://forum.tagdiv.com/requirements-for-newspaper/ in special please make sure this code is set in .htaccess => https://www.screencast.com/t/D3i2ZA7K

Also, if the problem persists please check if you do not have a plugin conflict, please deactivate ALL plugins except tagDiv plugins, also if you are using a child theme or cache plugin, deactivate them, clear all cache and try again.

Let me know the results!

Thank you!

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