Hi,
I have created a mobile view template by copying the original template via the copy tool in the back office. The mobile view template does not load on a mobile device and in the back office it is sett to yes. I have deleted the tag div mobile plug inn and I’m using only the Tag Div composer.
Many thanks
Ian
Hello Ian!
Please provide a video, so I can understand what you’re trying to achieve and why it is not working for you and help you efficiently.
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.
Thank you!
Hi Bettina,
https://imgur.com/MZA60NC I have mobile view set to yes in the back office
https://imgur.com/fIlYiuR Selected mobile template
I have made changes to the mobile template version so the category page looks different on a mobile device but when I visit that page on mobile device I still see the global category template and not the mobile template I created.
I hope that helps to understand my problem.
Thanks
Ian
Hello Ian!
Did you build the mobile page or it is empty while you edit it with the TagDiv Composer?
We have 3 options for mobile versions that you can use:
1. Responsive version: A responsive version of your website looks similar to the desktop version. Edit the page with TagDiv Composer. Click on the mobile viewport: https://www.screencast.com/t/XDQJedlggSB; there you can see your mobile version and edit or adjust the elements to look better.
2. Mobile pages: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages
3. Mobile theme plugin: The Mobile Theme is a performance-optimized theme included in the main Newspaper theme that only loads on mobile devices. It comes with its own templates and design for pages, posts, categories, etc., so your current templates from the desktop theme will get converted to the mobile theme layout. Please see https://forum.tagdiv.com/the-mobile-theme/ and https://forum.tagdiv.com/mobile-theme-introduction/ for more information.
A full explanation is here: https://www.youtube.com/watch?v=SpGkOnJeNZY
You can choose to use whichever one is more affordable and useful for you.
For the option 1 and 2, you need to uninstall the Mobile Theme plugin.
Thank you!
HI Bettina,
Thanks for the information.
I created the mobile page from the back office via the plus icon that appears when hovering over mobile template, I selected the copy option.
When I edit the mobile template it is not empty and looks like the main template that i copied from.
The mobile template I have set for the home page works as expected but it is the mobile template for the category posts which doesn’t display.
Regards
Ian
Hi Bettina,
The mobile view for single posts works also as expected, it’s just the category view that doesn’t show the mobile view.
Cheers
Ian
Hello Ian!
Please provide your website link, so I can check the issue. Make sure you deleted the cache and also from your browser.
Thank you!
Hi Bettina,
The website is a staging copy which has folder lock, can i send you details in private?
Thanks
Ian
Hello Ian!
Yes. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Thank you!
