My issues with Newspapaer 7

Posted in: Newspaper
Post count: 2

Hi there,

I have few issues,

1. http://www.akillihayat.com/kara-sevda-dizisinde-calan-muhtesem-dans-muzigi.html – in newly created posts, images are not clickable. Previous posts before the them installation are fine.

2. When I enable wp supercache ( I did requested changes for mobile theme bug ), when a visitor arrive the site, they will be pushe to download a gz file instead of entering the site which makes me WTF.

3. http://www.akillihayat.com/cicek-motifli-orgu-battaniye-modeli.html – You can see there is an image which looks like a link ( Çiçek motifli örgü battaniye modeli )instead of an image. I saw quite a few of them.

4. Mobile theme works fine and fast. However desktop/tablet is way too slow. Do you have any other suggestions for me?

5. Is there a way to remove empty p tags from the posts? So the ads can appear after a real paragraph instead of a dummy one?

Thanks

Arda

Post count: 23312

Hello amurtes,

1)Please disable your untested plugins because it is possible to have some conflicts in your theme. Disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins which come bundled with the theme packet and rule out any conflicting plugins.
2)This is strange what you mean. So, please notice that we do not have any bad reports in this regard, sorry! Our mobile theme does not go to download another file instead of the mobile plugin, sorry! I suspect this issue comes from your untested plugins. Disable all of them, clear all your caches and check the results.
3)Your image is not loaded as expected, sorry! Please try to load it again in your Media Files, clear the caches and check the results. This error appears because the theme does not know the source of your image and that’s why you get this issue.
4)Please notice that the speed of your website depends on how well your site is optimized. Notice that is not a simple task and if you do not have any experience in this regard you will do not bring good results for the theme. Also, notice that we have a speed optimization tutorial but this is addressed only to advanced users. So, if you follow the steps which are presented in this tutorial here -> https://forum.tagdiv.com/how-to-make-the-site-faster/ you can increase the page speed loading and if you are not aware of the steps in this regard, please consider hiring a freelancer/developer to help you because the speed optimization services is not covered by our support policy, as you can read here -> https://forum.tagdiv.com/support-policy-2/ Check our documentation here -> https://forum.tagdiv.com/requirements-for-newspaper/ regarding on dedicated server to fit to our requirements.
Please keep in mind that at the moment, we cannot provide optimization services because this task involve time-consuming and we do not afford to do this, sorry! We only can provide support for basic theme settings.
If you are not aware of these steps which are needed to take in this regard, please consider hiring a freelancer/developer to help you because we cannot provide custom work at the moment, sorry!
5)Unfortunately, there is no option for this but only these will be edited from the post editor.

Thanks for your understanding!

Post count: 2

All of the issues above are still exist and I removed theme/pluigns and then installed again. I don’t have any plugins beside the ones in the theme bundle. So the problem is not related any untested plugins as you believe.

Hopefully you can find a solution for this.

By the way I don’t need any optimization services from you and I already did everything regarding https://forum.tagdiv.com/how-to-make-the-site-faster/ .

Regards

  • This reply was modified 9 years by amurtes.
Post count: 23312

Hello amurtes,

Please keep in mind that all of these above issues/errors do not happen on a fresh install, sorry! Please try to make a new fresh install from scratch on a new sub-domain, clear all your cache and install only the plugins that come bundled wit the theme packet and rule out any conflicting plugins. Make a new install with FTP method and check the results. You can test our demo to see that these errors do not occur -> https://demo.tagdiv.com/newsmag/

Thanks for your understanding!

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